PathGroup
PathGroup is hiring: Phlebotomy Training Specialist in Coppell
PathGroup, Coppell, TX, US, 75019
Join PathGroup and Enjoy the Following Benefits:
- Quarterly Bonus Potential
- Competitive Pay Based on Experience
- Opportunities for Career Advancement
- Wellness Program
- Tuition Assistance
About the Role:
The Phlebotomy Training Specialist, reporting to the Training Manager, plays a crucial role in delivering effective phlebotomy training services to our team. Responsibilities include training on new processes, developing training initiatives, providing re-training in areas of concern, and assisting with onboarding for key accounts. This position is essential in maintaining a safe and professional environment for all patients, clients, and employees while offering vital administrative and training support to the phlebotomy department.
Key Responsibilities:
- Assess current phlebotomy practices and training needs.
- Implement SOPs and effectively communicate important information according to company standards.
- Act as a mentor and resource under the guidance of the Training Manager.
- Facilitate exceptional onboarding services for key accounts, ensuring thorough training for both clients and phlebotomists on test ordering processes and office protocols.
- Deliver training and retraining, assisting in the overall quality enhancement of the phlebotomy team.
- Support transitions within the work environment and ensure familiarity with departmental protocols and practices.
- Manage training schedules efficiently.
- Assist in creating engaging training presentations and programs.
- Communicate effectively with clients, patients, colleagues, and the public.
- Document issues thoroughly and elevate them to the appropriate management level for resolution.
- Immediately inform the Training Manager of any unresolved problems.
- Carry out basic clerical tasks such as filing, faxing, mail preparation, and electronic data entry.
- Submit accurate expense reports, time logs, and travel documentation punctually as per guidelines.
- Perform all duties in line with best security practices and regulatory guidelines, ensuring the protection of sensitive information.
- Adhere to the Corporate Compliance Program and all corporate policies, including those concerning Privacy and Security.
Qualifications:
- High School Diploma or GED required.
- Phlebotomy Certification required.
Requirements:
- 3 - 5 years of experience in phlebotomy is required.
- 1 - 2 years of training experience in phlebotomy is preferred.
- Willingness to travel and stay at offsite locations for extended periods as necessary.
- Reliable transportation is required.
- Availability to work flexible hours.
- Successful completion of a motor vehicle record (MVR) check is necessary.
- Compliance with PathGroup's transportation policy is mandatory.