Salem Hospital NSMC
Phlebotomy Supervisor
Summary: Responsible for overseeing and coordinating phlebotomy procedures within healthcare facility. This role is also responsible for serving as a laboratory liaison to patients, nursing personnel and staff and assures excellence in quality and safety of blood collection and analysis. Essential Functions: Supervise staff by overseeing and directing work of staff members, providing guidance and support as needed. Provide patient with all necessary information about the procedure; ensure patient is comfortable and safe. Collect blood specimens via venipuncture and skin puncture; ensure complete and accurate specimens for testing; prepare specimens for processing and complete any associated paperwork. Mentor those learning phlebotomy with personnel duties such as orientation, training, input on performance evaluations and coaching for performance improvement; provide direction and assist supervisor or designee in facilitating the workflow to ensure duties are completed timely and accurately. Obtain the required specimens/labels and transport to specified area. Maintain accurate records of phlebotomy procedures, including patient information and test results. Qualifications: Education: High School Diploma or Equivalent required. Experience: Experience in phlebotomy 2-3 years required. Knowledge, Skills and Abilities: Compassionate, warm and patient focused. Exceptional communication skills and professional behavior. Detail-oriented. Knowledge of blood collector equipment anticoagulants used special precautions and interferences and ability to implement principles of aseptic techniques. Physical Requirements: Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Work Location: 75 Francis Street Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Day (United States of America) Pay Range: - Grade: 5 EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Mass General Brigham Competency Framework: At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Summary: Responsible for overseeing and coordinating phlebotomy procedures within healthcare facility. This role is also responsible for serving as a laboratory liaison to patients, nursing personnel and staff and assures excellence in quality and safety of blood collection and analysis. Essential Functions: Supervise staff by overseeing and directing work of staff members, providing guidance and support as needed. Provide patient with all necessary information about the procedure; ensure patient is comfortable and safe. Collect blood specimens via venipuncture and skin puncture; ensure complete and accurate specimens for testing; prepare specimens for processing and complete any associated paperwork. Mentor those learning phlebotomy with personnel duties such as orientation, training, input on performance evaluations and coaching for performance improvement; provide direction and assist supervisor or designee in facilitating the workflow to ensure duties are completed timely and accurately. Obtain the required specimens/labels and transport to specified area. Maintain accurate records of phlebotomy procedures, including patient information and test results. Qualifications: Education: High School Diploma or Equivalent required. Experience: Experience in phlebotomy 2-3 years required. Knowledge, Skills and Abilities: Compassionate, warm and patient focused. Exceptional communication skills and professional behavior. Detail-oriented. Knowledge of blood collector equipment anticoagulants used special precautions and interferences and ability to implement principles of aseptic techniques. Physical Requirements: Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Work Location: 75 Francis Street Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Day (United States of America) Pay Range: - Grade: 5 EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Mass General Brigham Competency Framework: At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.