Mastercard
Consumer Compliance Program Leader, Open Banking
Mastercard, Atlanta, Georgia, United States, 30383
Overview
The Open Banking team is looking for a Consumer Compliance Program Lead, supporting our Consumer products and Consumer Reporting Agency requirements. The ideal candidate is passionate about consumer empowerment, efficient process implementation and consumer control of their financial data. They will also bring a deep understanding of US credit reporting, regulatory requirements for US Credit Reporting Agencies and operational excellence.
Responsibilities
Design, implement and maintain consumer compliance program, including risk assessment, policies and procedures, as it relates to 1033, UDAAP, FCRA, GLBA, and other applicable consumer laws.
Align compliance strategy and priorities with Senior Management and Board
Assess Compliance Risk Appetite and advise on appropriate actions to address areas outside of risk appetite through review of risks, controls, MIS and operational dashboards.
Partner with product teams and functional partners to assess consumer financial risks, design and timely implementation of compliance controls.
Represent Consumer Compliance on critical regulatory matters. Collaborate with internal partners including Legal, Regulatory, Technology, and others to address compliance issues.
Drive development of consumer compliance training and guidance materials for internal and external stakeholders and partners
Oversee complaint and disputes, including identification, response, reporting, analytics, assessing and advising stakeholders on impacts
Oversee design and maintenance of consumer compliance systems and tools
Ensure models are compliant with applicable company policies and standards
Prepare periodic reporting and present materials to management and/or the Board
Maintain subject matter expertise and ongoing awareness of requirements of applicable consumer laws and industry best practices (Including but not limited to GLBA, UDAAP, FCRA, and other related laws and regulations), risks and appropriate controls
Participate in industry groups and trade association working groups or other forums.
All About You (Qualifications)
Self-starter, flexible, innovative and adaptive
Expertise of Compliance laws, rules, regulations, risks and typologies
Proficiency in consumer regulations required (e.g., FCRA, UDAAP, GLBA, etc.) and BSA/AML/OFAC
Strong knowledge of Compliance/Risk & Controls concepts and functions within financial services
Highly motivated, strong attention to detail, team oriented, organized
Ability to work under pressure and meet deadlines, adapting to unexpected changes in expectations or requirements
Advanced proficiency in Microsoft Office products, particularly Microsoft Excel, PowerPoint and Project
Strong written and verbal communication and interpersonal skills
People leadership skills, including the fostering of a positive and cohesive team through coaching, mentoring, and the development of staff
Ability to develop strong relationships with peers, colleagues and other stakeholders
Bachelor’s degree and any of the following: experience in compliance, legal or other control-related function in financial services, regulatory organization, or legal/consulting firm, or a combination thereof;
Advanced degree preferred
CRCM, CAMS or other compliance certifications preferred
Compensation and Benefits In the US, Mastercard offers a competitive base salary and may offer an annual bonus or commissions depending on the role. The base salary offered may vary based on location, knowledge, skills, and experience. Benefits typically include medical, prescription drug, dental, vision, disability, life insurance; flexible spending and health savings accounts; paid leaves; 401k with company match; tuition reimbursement; and other benefits.
Salary ranges by location (USD):
Salt Lake City, UT: 135,000 - 216,000
Atlanta, GA: 135,000 - 216,000
Chicago, IL: 135,000 - 216,000
O'Fallon, MO: 135,000 - 216,000
Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with inherent risk. Employees are expected to adhere to security policies, protect information, report suspected violations, and complete required trainings.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law. If you require accommodations to complete the online application or during recruitment, contact reasonable_accommodation@mastercard.com.
Note: This posting includes internal salary references and general compensation guidelines. For external posting details, refer to the official Mastercard careers page.
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Responsibilities
Design, implement and maintain consumer compliance program, including risk assessment, policies and procedures, as it relates to 1033, UDAAP, FCRA, GLBA, and other applicable consumer laws.
Align compliance strategy and priorities with Senior Management and Board
Assess Compliance Risk Appetite and advise on appropriate actions to address areas outside of risk appetite through review of risks, controls, MIS and operational dashboards.
Partner with product teams and functional partners to assess consumer financial risks, design and timely implementation of compliance controls.
Represent Consumer Compliance on critical regulatory matters. Collaborate with internal partners including Legal, Regulatory, Technology, and others to address compliance issues.
Drive development of consumer compliance training and guidance materials for internal and external stakeholders and partners
Oversee complaint and disputes, including identification, response, reporting, analytics, assessing and advising stakeholders on impacts
Oversee design and maintenance of consumer compliance systems and tools
Ensure models are compliant with applicable company policies and standards
Prepare periodic reporting and present materials to management and/or the Board
Maintain subject matter expertise and ongoing awareness of requirements of applicable consumer laws and industry best practices (Including but not limited to GLBA, UDAAP, FCRA, and other related laws and regulations), risks and appropriate controls
Participate in industry groups and trade association working groups or other forums.
All About You (Qualifications)
Self-starter, flexible, innovative and adaptive
Expertise of Compliance laws, rules, regulations, risks and typologies
Proficiency in consumer regulations required (e.g., FCRA, UDAAP, GLBA, etc.) and BSA/AML/OFAC
Strong knowledge of Compliance/Risk & Controls concepts and functions within financial services
Highly motivated, strong attention to detail, team oriented, organized
Ability to work under pressure and meet deadlines, adapting to unexpected changes in expectations or requirements
Advanced proficiency in Microsoft Office products, particularly Microsoft Excel, PowerPoint and Project
Strong written and verbal communication and interpersonal skills
People leadership skills, including the fostering of a positive and cohesive team through coaching, mentoring, and the development of staff
Ability to develop strong relationships with peers, colleagues and other stakeholders
Bachelor’s degree and any of the following: experience in compliance, legal or other control-related function in financial services, regulatory organization, or legal/consulting firm, or a combination thereof;
Advanced degree preferred
CRCM, CAMS or other compliance certifications preferred
Compensation and Benefits In the US, Mastercard offers a competitive base salary and may offer an annual bonus or commissions depending on the role. The base salary offered may vary based on location, knowledge, skills, and experience. Benefits typically include medical, prescription drug, dental, vision, disability, life insurance; flexible spending and health savings accounts; paid leaves; 401k with company match; tuition reimbursement; and other benefits.
Salary ranges by location (USD):
Salt Lake City, UT: 135,000 - 216,000
Atlanta, GA: 135,000 - 216,000
Chicago, IL: 135,000 - 216,000
O'Fallon, MO: 135,000 - 216,000
Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with inherent risk. Employees are expected to adhere to security policies, protect information, report suspected violations, and complete required trainings.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law. If you require accommodations to complete the online application or during recruitment, contact reasonable_accommodation@mastercard.com.
Note: This posting includes internal salary references and general compensation guidelines. For external posting details, refer to the official Mastercard careers page.
#J-18808-Ljbffr