BOMA New York
Job Description
Related Companies is seeking a dynamic
Commercial Assistant General Manager
to join the leadership team at 30 Hudson Yards, a world-class, Class A trophy tower spanning over 2.6 million square feet. We’re looking for an accomplished property management professional with a track record of stewarding
Class A commercial assets of 1M sq. ft.+ , who thrives on delivering operational excellence and cultivating best-in-class tenant relationships. The Assistant General Manager supports the General Manager or Senior General Manager in managing the overall property operation, including financial performance and tenant relationships. The Assistant General Manager is responsible for execution of the following objectives: Lead team of individuals across multiple disciplines to deliver Class A+ operational management service including accounting, tenant relations, maintenance and repair, security, janitorial services, landscaping, etc. Manage tenant experience for large scale occupiers (100k+ SF) through life of lease- with special emphasis on initial move in, timely resolution of maintenance requests, and fulfilling unique ad-hoc requests Provide excellent customer service to all tenants and guests through pro-active, results driven interactions and via execution of the Related Customer Experience program Continuously assess the asset and its resources, identifying priorities and objectives, and recommending valuable strategies to improve operational performance and service On an ongoing basis, assess operation risks and recommend strategies to mitigate them. Conduct regular inspections of the property and tenant spaces to ensure proper upkeep of the property and compliance with leases. Ensure that management, property and lease files are properly maintained, and kept up to date in accordance with company policy and legal requirements. Create, implement and manage base building SOPs and best practices ensuring all building functions clearly understand duties and responsibilities In coordination with General Manager and with consideration to other portfolio based initiatives, lead operational procurement and contracting, including bid processes, negotiation and service delivery In coordination with the Director of Engineering, execute large scale capital projects to maintain and enhance property value In coordination with Marketing, manage special events including common area activity, tenant outreach and holiday décor. Lead expense management efforts, including continual assessment of contracts, services and other property functions Create annual budgets and analyze financial statements on an on-going basis throughout the year, including preparing variance reports and performing reforecasts to revenue, expenses and capital expenditures Build and maintain strong relationships across the organization, ensuring honest, timely and transparent communication Ensure deliverables of the highest standard while managing all legal and safety considerations Compensation : $125,000 - $135,000/yr + Discretionary Bonus Benefits : Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities Qualifications : Minimum of 7 years of experience in commercial property management, with a focus on Class A office spaces. Proven track record of successfully managing large-scale redevelopment projects. Bachelor’s degree in Business Administration, Real Estate, Construction Management, or a related field, preferred. Strong knowledge of property management principles, financial management, and budgeting. Excellent leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced, dynamic environment. Strong problem-solving skills and the ability to make sound decisions under pressure. Proficiency in property management software and Microsoft Office Suite. Effective, clear, and affirmative verbal and written communication skills Ability to provide leadership, direction, counsel and motivation to a team of diverse skill sets Ability to perform written assignments, including preparation of reports, proofreading and editing Experience in maximizing operating and financial performance of an operating asset
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Related Companies is seeking a dynamic
Commercial Assistant General Manager
to join the leadership team at 30 Hudson Yards, a world-class, Class A trophy tower spanning over 2.6 million square feet. We’re looking for an accomplished property management professional with a track record of stewarding
Class A commercial assets of 1M sq. ft.+ , who thrives on delivering operational excellence and cultivating best-in-class tenant relationships. The Assistant General Manager supports the General Manager or Senior General Manager in managing the overall property operation, including financial performance and tenant relationships. The Assistant General Manager is responsible for execution of the following objectives: Lead team of individuals across multiple disciplines to deliver Class A+ operational management service including accounting, tenant relations, maintenance and repair, security, janitorial services, landscaping, etc. Manage tenant experience for large scale occupiers (100k+ SF) through life of lease- with special emphasis on initial move in, timely resolution of maintenance requests, and fulfilling unique ad-hoc requests Provide excellent customer service to all tenants and guests through pro-active, results driven interactions and via execution of the Related Customer Experience program Continuously assess the asset and its resources, identifying priorities and objectives, and recommending valuable strategies to improve operational performance and service On an ongoing basis, assess operation risks and recommend strategies to mitigate them. Conduct regular inspections of the property and tenant spaces to ensure proper upkeep of the property and compliance with leases. Ensure that management, property and lease files are properly maintained, and kept up to date in accordance with company policy and legal requirements. Create, implement and manage base building SOPs and best practices ensuring all building functions clearly understand duties and responsibilities In coordination with General Manager and with consideration to other portfolio based initiatives, lead operational procurement and contracting, including bid processes, negotiation and service delivery In coordination with the Director of Engineering, execute large scale capital projects to maintain and enhance property value In coordination with Marketing, manage special events including common area activity, tenant outreach and holiday décor. Lead expense management efforts, including continual assessment of contracts, services and other property functions Create annual budgets and analyze financial statements on an on-going basis throughout the year, including preparing variance reports and performing reforecasts to revenue, expenses and capital expenditures Build and maintain strong relationships across the organization, ensuring honest, timely and transparent communication Ensure deliverables of the highest standard while managing all legal and safety considerations Compensation : $125,000 - $135,000/yr + Discretionary Bonus Benefits : Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities Qualifications : Minimum of 7 years of experience in commercial property management, with a focus on Class A office spaces. Proven track record of successfully managing large-scale redevelopment projects. Bachelor’s degree in Business Administration, Real Estate, Construction Management, or a related field, preferred. Strong knowledge of property management principles, financial management, and budgeting. Excellent leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced, dynamic environment. Strong problem-solving skills and the ability to make sound decisions under pressure. Proficiency in property management software and Microsoft Office Suite. Effective, clear, and affirmative verbal and written communication skills Ability to provide leadership, direction, counsel and motivation to a team of diverse skill sets Ability to perform written assignments, including preparation of reports, proofreading and editing Experience in maximizing operating and financial performance of an operating asset
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