University of Washington
Applications Analyst - Radiation Oncology
University of Washington, Seattle, Washington, us, 98127
Job Description
UW MEDICINE IT SERVICES
has an outstanding job opportunity for an
Applications Analyst – Radiation Oncology . WORK SCHEDULE 100% FTE – 40 hours per week
Day Shift – UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 – 17:00 (PST), Monday-Friday
DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS)
is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission. POSITION HIGHLIGHTS HYBRID
opportunity
Values-based work environment
Active departmental Equity, Diversity, and Inclusion Committee
15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
100% matching, 100% immediately vesting 403(b)
PRIMARY JOB RESPONSIBILITIES Perform analysis and troubleshooting for complex application issues to meet established Service Level Agreements and work with user groups to provide diagnostic assistance and resolution to questions and problem direction
Maintain issue tracking (both internally and with vendor) and follow issue tracking policies and guidelines
Meet with customers to identify and analyze customer system requirements for continuous improvements, set expectations, and escalate issues as needed
Develop and retain strong positive relationships with constituents, engaging to ensure a thorough understanding of their objectives and requirements
Track and provide regular project status updates to leaders, customers, and stakeholders on progress and obstacles
Lead small projects or larger project sub-components that may include cross-functional teams
Identify improvement opportunities through analysis
Provide consistent and timely IT service deliverables using thorough analysis and thoughtful application of technologies
Test all scenarios conforming to quality standards at the solution level
Evaluate and implement management requests for information to generate reporting requirements
REQUIREMENTS Bachelor's degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience
Experience with Raystation, MIM, Limbus, Aria, Ethos, Mobius, and Elekta Mosaiq are a plus, but NOT required
3+ years of overall experience to include the below:
1+ years providing EHR systems application maintenance/support
Demonstrates a strong customer oriented mindset, with experience building relationships, setting expectations, and collaborating across groups to ensure customers receive top quality service
1+ year experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications)
Experience participating in defining customer requirements, translating them into design specifications
Experience assisting team members and sharing knowledge, with exposure to mentoring others Proficiency with desktop computers and Office applications
Familiarity with database structures, data definitions, and data relationships
Familiarity with software development lifecycle
Recent experience with formal project management methods
Experience significantly contributing to multidisciplinary work groups in an application development or support setting
Experience independently outlining work plans and meeting deadlines
Experience executing test plans and test cases
Experience supporting small scale enterprise customers, both internal and external
Experience walking clients through the use of systems, preferably in a healthcare environment
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. The University of Washington is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
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has an outstanding job opportunity for an
Applications Analyst – Radiation Oncology . WORK SCHEDULE 100% FTE – 40 hours per week
Day Shift – UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 – 17:00 (PST), Monday-Friday
DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS)
is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission. POSITION HIGHLIGHTS HYBRID
opportunity
Values-based work environment
Active departmental Equity, Diversity, and Inclusion Committee
15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
100% matching, 100% immediately vesting 403(b)
PRIMARY JOB RESPONSIBILITIES Perform analysis and troubleshooting for complex application issues to meet established Service Level Agreements and work with user groups to provide diagnostic assistance and resolution to questions and problem direction
Maintain issue tracking (both internally and with vendor) and follow issue tracking policies and guidelines
Meet with customers to identify and analyze customer system requirements for continuous improvements, set expectations, and escalate issues as needed
Develop and retain strong positive relationships with constituents, engaging to ensure a thorough understanding of their objectives and requirements
Track and provide regular project status updates to leaders, customers, and stakeholders on progress and obstacles
Lead small projects or larger project sub-components that may include cross-functional teams
Identify improvement opportunities through analysis
Provide consistent and timely IT service deliverables using thorough analysis and thoughtful application of technologies
Test all scenarios conforming to quality standards at the solution level
Evaluate and implement management requests for information to generate reporting requirements
REQUIREMENTS Bachelor's degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience
Experience with Raystation, MIM, Limbus, Aria, Ethos, Mobius, and Elekta Mosaiq are a plus, but NOT required
3+ years of overall experience to include the below:
1+ years providing EHR systems application maintenance/support
Demonstrates a strong customer oriented mindset, with experience building relationships, setting expectations, and collaborating across groups to ensure customers receive top quality service
1+ year experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications)
Experience participating in defining customer requirements, translating them into design specifications
Experience assisting team members and sharing knowledge, with exposure to mentoring others Proficiency with desktop computers and Office applications
Familiarity with database structures, data definitions, and data relationships
Familiarity with software development lifecycle
Recent experience with formal project management methods
Experience significantly contributing to multidisciplinary work groups in an application development or support setting
Experience independently outlining work plans and meeting deadlines
Experience executing test plans and test cases
Experience supporting small scale enterprise customers, both internal and external
Experience walking clients through the use of systems, preferably in a healthcare environment
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. The University of Washington is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
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