The Paseo Club
General Manager - Tennis, Pickleball & Fitness Club
The Paseo Club, Santa Clarita, California, United States, 91382
General Manager - Tennis, Pickleball & Fitness Club
Direct message the job poster from The Paseo Club
About the Club Our Club is Valencia’s premier destination for racquet sports, fitness, and community, set across 8 scenic acres in the Santa Clarita Valley, just 40 minutes from Los Angeles. With a vibrant membership base, state-of-the-art facilities, and a commitment to providing an exceptional experience, the Club is positioned for growth and continued success.
We are seeking a visionary General Manager to shape strategy, member experience, and operational excellence for a thriving private club and lead the next chapter of our Club. The GM will cultivate a culture of hospitality, accountability, and high performance, ensuring operational excellence while deepening member engagement and driving long-term growth.
Why Join Us? This is a rare opportunity to lead a thriving tennis, pickleball, and fitness club and shape its next phase of growth. As General Manager, you will have the autonomy and support to deliver world-class member experiences, lead a dedicated team, and make a lasting impact in the Valencia/Santa Clarita community.
Position Summary Reporting directly to ownership, the General Manager (GM) is accountable for all facets of Club operations:
Membership Growth & Retention:
growth, recruitment, and retention strategies
Member Experience & Programming:
service standards, programming, and satisfaction
Marketing & Communications:
brand building, promotions, and community outreach
Financial Management & Administration : budgeting, reporting, compliance, and Human Resources
Food & Beverage Excellence : dining service quality, member events, and revenue growth
Facilities & Capital Planning : maintenance, safety, and capital investments
The GM will ensure strategic alignment, seamless interdepartmental coordination, and the delivery of exceptional member experiences.
Core Responsibilities Leadership & Culture
Provide strategic leadership, setting the vision, values and professional standards across all functions
Attract, recruit, train, mentor and develop a high-performing leadership team; delegate effectively while maintaining accountability
Foster a culture of trust, collaboration, continuous improvement and professional accountability across the Club
Maintain and inspire staff at all levels through being approachable, visible, and communicating and leading by example
Member Experience
Serve as the Club ambassador, cultivating and strengthening strong relationships with members and fostering a member-first culture
Lead the creation of innovative inclusive programming for our racket, fitness and wellbeing programs
Expand and promote programming to engage current and new members
Enhance the sense of Club community, retention and member satisfaction
Oversee seamless execution of social events, tournaments, and wellness initiatives
Develop and manage operating and capital budgets; with full fiscal accountability and drive sustainable growth
Track and closely monitor key performance indicators (KPIs) across membership, F&B, and programming and take proactive actions as needed
Oversee and ensure compliance, risk management and operational integrity
Maintain and continuously improve an outstanding facility – prioritizing safety, modernization, quality standards
Manage vendors/partner relationships, ensuring all agreements support the Club’s mission and values
Marketing, Brand & Growth
Collaborate and partner to launch and execute campaigns that promote the Club’s brand and attract new members
Use the CRM systems to strategically manage sales and engagement, and ensure the teams responsible for the same are trained and actively using and maintaining the same to track and manage the business
Drive membership sales through innovative promotions and community engagement
Represent the Club externally to strengthen partnerships and visibility
Qualifications
Bachelor’s degree in hospitality, sports management, business or related field or equivalent experience, advanced degree or CCM certification preferred
7+ years of progressive leadership experience in private clubs, hospitality, multi-purpose fitness or luxury service environments
Demonstrated success overseeing multiple club functions: membership, marketing, F&B, facilities, and administration
Strong P&L experience, capital budgeting and financial acumen, with proven ability to understand and manage P&L, budgets, and capital projects
Expertise in racquet sports, fitness and well-being programming and operations
Proven strength in leadership and track record for hiring and mentoring teams to a high-performance workforce
Outstanding written, oral communication and interpersonal skills; comfortable and highly competent in engaging all levels of stakeholders
Exceptional problem-solver and change enabler; track record for driving a growth mindset and instill a culture that is always considering and driving positive change
Thrives in a dynamic, fast-paced, member-focused setting
Strong Microsoft Office and/or Google Suite knowledge and use required, strong preference for strong experience and knowledge of CRMs and multi-purpose fitness software
Competitive base salary commensurate with experience; $120,000–$165,000 depending on skills, experience relevant to the requirements
Performance-based annual bonus tied to membership, financial, and service metrics
Comprehensive benefits package, including health insurance and PTO
Potential relocation assistance for out-of-market candidates
How to Apply We encourage qualified and interested candidates to submit a resume and cover letter outlining your qualifications, credentials, leadership philosophy, and relevant experience.
Seniority level
Executive
Employment type
Full-time
Job function
Management and Manufacturing
Industries: Wellness and Fitness Services
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About the Club Our Club is Valencia’s premier destination for racquet sports, fitness, and community, set across 8 scenic acres in the Santa Clarita Valley, just 40 minutes from Los Angeles. With a vibrant membership base, state-of-the-art facilities, and a commitment to providing an exceptional experience, the Club is positioned for growth and continued success.
We are seeking a visionary General Manager to shape strategy, member experience, and operational excellence for a thriving private club and lead the next chapter of our Club. The GM will cultivate a culture of hospitality, accountability, and high performance, ensuring operational excellence while deepening member engagement and driving long-term growth.
Why Join Us? This is a rare opportunity to lead a thriving tennis, pickleball, and fitness club and shape its next phase of growth. As General Manager, you will have the autonomy and support to deliver world-class member experiences, lead a dedicated team, and make a lasting impact in the Valencia/Santa Clarita community.
Position Summary Reporting directly to ownership, the General Manager (GM) is accountable for all facets of Club operations:
Membership Growth & Retention:
growth, recruitment, and retention strategies
Member Experience & Programming:
service standards, programming, and satisfaction
Marketing & Communications:
brand building, promotions, and community outreach
Financial Management & Administration : budgeting, reporting, compliance, and Human Resources
Food & Beverage Excellence : dining service quality, member events, and revenue growth
Facilities & Capital Planning : maintenance, safety, and capital investments
The GM will ensure strategic alignment, seamless interdepartmental coordination, and the delivery of exceptional member experiences.
Core Responsibilities Leadership & Culture
Provide strategic leadership, setting the vision, values and professional standards across all functions
Attract, recruit, train, mentor and develop a high-performing leadership team; delegate effectively while maintaining accountability
Foster a culture of trust, collaboration, continuous improvement and professional accountability across the Club
Maintain and inspire staff at all levels through being approachable, visible, and communicating and leading by example
Member Experience
Serve as the Club ambassador, cultivating and strengthening strong relationships with members and fostering a member-first culture
Lead the creation of innovative inclusive programming for our racket, fitness and wellbeing programs
Expand and promote programming to engage current and new members
Enhance the sense of Club community, retention and member satisfaction
Oversee seamless execution of social events, tournaments, and wellness initiatives
Develop and manage operating and capital budgets; with full fiscal accountability and drive sustainable growth
Track and closely monitor key performance indicators (KPIs) across membership, F&B, and programming and take proactive actions as needed
Oversee and ensure compliance, risk management and operational integrity
Maintain and continuously improve an outstanding facility – prioritizing safety, modernization, quality standards
Manage vendors/partner relationships, ensuring all agreements support the Club’s mission and values
Marketing, Brand & Growth
Collaborate and partner to launch and execute campaigns that promote the Club’s brand and attract new members
Use the CRM systems to strategically manage sales and engagement, and ensure the teams responsible for the same are trained and actively using and maintaining the same to track and manage the business
Drive membership sales through innovative promotions and community engagement
Represent the Club externally to strengthen partnerships and visibility
Qualifications
Bachelor’s degree in hospitality, sports management, business or related field or equivalent experience, advanced degree or CCM certification preferred
7+ years of progressive leadership experience in private clubs, hospitality, multi-purpose fitness or luxury service environments
Demonstrated success overseeing multiple club functions: membership, marketing, F&B, facilities, and administration
Strong P&L experience, capital budgeting and financial acumen, with proven ability to understand and manage P&L, budgets, and capital projects
Expertise in racquet sports, fitness and well-being programming and operations
Proven strength in leadership and track record for hiring and mentoring teams to a high-performance workforce
Outstanding written, oral communication and interpersonal skills; comfortable and highly competent in engaging all levels of stakeholders
Exceptional problem-solver and change enabler; track record for driving a growth mindset and instill a culture that is always considering and driving positive change
Thrives in a dynamic, fast-paced, member-focused setting
Strong Microsoft Office and/or Google Suite knowledge and use required, strong preference for strong experience and knowledge of CRMs and multi-purpose fitness software
Competitive base salary commensurate with experience; $120,000–$165,000 depending on skills, experience relevant to the requirements
Performance-based annual bonus tied to membership, financial, and service metrics
Comprehensive benefits package, including health insurance and PTO
Potential relocation assistance for out-of-market candidates
How to Apply We encourage qualified and interested candidates to submit a resume and cover letter outlining your qualifications, credentials, leadership philosophy, and relevant experience.
Seniority level
Executive
Employment type
Full-time
Job function
Management and Manufacturing
Industries: Wellness and Fitness Services
#J-18808-Ljbffr