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Red Hat

Senior Solution Architect

Red Hat, Phoenix, Arizona, United States

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About the Role

The Red Hat Northwest Corporate Sales team is looking for an Account Solution Architect to join us in the United States, ideally in Seattle, Portland, Boise, or San Francisco areas. In this role, you will focus on the Seattle, Portland, Boise or San Francisco customers. You will act as the catalyst who creates possibilities, solves problems, and establishes working relationships with our customers. You\'ll discover and analyze our customers’ business and technical needs and collaborate with sales and technical delivery teams to help customers invest wisely in the right solutions from across the Red Hat portfolio, including Red Hat Enterprise Linux (RHEL), Red Hat OpenShift, and Red Hat Ansible Automation Platform. As an Account Solution Architect, you’ll need to have excellent communication and people skills, as you\'ll be a key part of the first major experience our customers have with Red Hat. You’ll also need to have a balance of technical expertise, passion for open source and technology, and detailed understanding of business processes. Successful applicants must reside in a state where Red Hat is registered to do business.

What you will do

Support the Sales team with recommendations for development and implementation of complex offerings and solutions to achieve sales quotas

Meet revenue goals, in addition to deployment and service objectives while maintaining good relationships with existing and prospective customers

Lead critical customer presentations/sessions/demos around business problems, Red Hat solutions, business value, competitive positioning and product capabilities and roadmaps

Prepare detailed specifications of our offerings and implement customer installation plans

Design solutions based on customer requirements and create and deliver solid business cases

Design value-driven architectures and present the application and return on investment (ROI) of our technologies

Deliver compelling recommendations and quality solutions that result in the closing of new sales

Use your skills as a technical solutions expert and your understanding of industry best practices to deliver timely results to customers

Share knowledge and findings to allow team members to learn from your successes and mistakes

Focus on customer success activities

What you will bring

8+ years of experience as a sales engineer, consultant, IT architect, Site Reliability Engineer, DevOps Engineer or an equivalent role within enterprise accounts

Ability to interpret customers’ business and technical needs

Understanding of complex enterprise solutions and architectures

Excellent presentation, communication, and documentation skills

Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations

Advanced knowledge of UNIX or Linux systems, preferably in Red Hat platform offerings like Red Hat Enterprise Linux (RHEL)

Experience with Red Hat Satellite, and configuration management technologies such as Red Hat Ansible Automation Platform, Puppet, Chef, or other related technologies

Solid knowledge of hybrid cloud infrastructure and management solutions (e.g., KVM, VMware vSphere, AWS, GCP, Microsoft Azure, or Red Hat OpenStack Platform)

Knowledge of technologies like clustering, directory services, identity management, SELinux, etc.

Broad understanding of the application lifecycle from development to operations (DevOps)

Knowledge of DevOps tooling including security, and CI/CD

Understanding of Linux container technologies including Kubernetes and Red Hat OpenShift Container Platform

Willingness to travel up to 40%

The salary range for this position is $202,380.00 - $323,780.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Red Hat is committed to an open and inclusive environment.

Benefits

Comprehensive medical, dental, and vision coverage

Flexible Spending Accounts

Health Savings Account

401(k) retirement plan with employer match

Paid time off and holidays

Paid parental leave and disability leave

Additional benefits including employee stock purchase plan and tuition reimbursement

Equal Opportunity Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other basis prohibited by law.

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