Central Michigan University
DIRECTOR/STEWARDSHIP & DONOR RELATIONS
Central Michigan University, Mount Pleasant, Michigan, us, 48804
DIRECTOR/STEWARDSHIP & DONOR RELATIONS
This position reports to the Deputy Chief of Advancement & Campaign Strategies and is responsible for the planning, development, implementation, and accountability of a comprehensive stewardship and donor relations plan for philanthropic donors to CMU.
Required Qualifications:
Bachelor's degree. Five years of professional experience. Proven ability to be self-motivated and goal-oriented. Ability to interact effectively with a diverse group of volunteers, donors, high-level executives, and CMU senior leadership. Excellent verbal and written communication skills. Demonstrated success in relationship building and working with volunteers and/or donors. Ability to positively represent the university to donors, prospects, and alumni. Ability to work evenings, weekends, and travel occasionally. Ability to perform the essential functions of the position, with or without reasonable accommodation. Preferred Qualifications:
Master's degree. Seven years of professional experience. Experience working with constituent CRM databases, customer service/donor relations software, or other relevant applications. Knowledge of Central Michigan University. Demonstrated ability to perform cross-departmental collaboration. Demonstrated working knowledge of scholarship endowment/annual awards processes as relevant to scholarship donors. Duties & Responsibilities:
Facilitates a comprehensive donor relations and stewardship strategy and initiatives that proactively engage donors at all levels, ensuring that transparent, accurate, and personalized communications and recognition accompany an excellent donor experience with CMU. Creates or enhances systems, processes, and procedures for producing and distributing accurate and informative endowment reports for donors that encourage their continued support to CMU. Manages a portfolio of donors designated as long-term stewardship status, ensuring that meaningful communication and engagement continues. Maintains effective donor acknowledgement procedures and activities for the university president and vice president, and various colleges, units, and departments. Manages acknowledgement and recognition activities for all donors. Oversees the collection and disbursement of scholarship thank-you letters, maintaining efficient processes and timelines. Manages an annual operating budget. Develops processes and procedures in conjunction with the President's Office and advancement colleagues for the identification and invitation of major gift prospects and other VIP guests to attend the President's Football Suite and other key university events that may serve as a stewardship or cultivation tool. Creates procedures to administer the major donor acknowledgement process that achieves maximum donor engagement and recognition. Implements individual stewardship plans for major prospects in collaboration with advancement, college, unit, and department colleagues. Supervises the production of publications that demonstrate donor impact, stewardship, and fiscal accountability. Attends stewardship and donor relations events with university leaders as needed/directed, interacting with members of the board of trustees, advancement, alumni board members, and other VIPs. Develops and executes campus-wide donor recognition events, including the annual Scholarship and Endowment Celebration, and/or other celebratory/recognition or stewardship-related events to ensure exceptional donor experience. Supervises the Senior Office Specialist for Stewardship and student employees as assigned. Performs other duties as assigned. Central Michigan University is an AA/EO institution and strongly strives to increase diversity and provide equal opportunity within its community.
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Bachelor's degree. Five years of professional experience. Proven ability to be self-motivated and goal-oriented. Ability to interact effectively with a diverse group of volunteers, donors, high-level executives, and CMU senior leadership. Excellent verbal and written communication skills. Demonstrated success in relationship building and working with volunteers and/or donors. Ability to positively represent the university to donors, prospects, and alumni. Ability to work evenings, weekends, and travel occasionally. Ability to perform the essential functions of the position, with or without reasonable accommodation. Preferred Qualifications:
Master's degree. Seven years of professional experience. Experience working with constituent CRM databases, customer service/donor relations software, or other relevant applications. Knowledge of Central Michigan University. Demonstrated ability to perform cross-departmental collaboration. Demonstrated working knowledge of scholarship endowment/annual awards processes as relevant to scholarship donors. Duties & Responsibilities:
Facilitates a comprehensive donor relations and stewardship strategy and initiatives that proactively engage donors at all levels, ensuring that transparent, accurate, and personalized communications and recognition accompany an excellent donor experience with CMU. Creates or enhances systems, processes, and procedures for producing and distributing accurate and informative endowment reports for donors that encourage their continued support to CMU. Manages a portfolio of donors designated as long-term stewardship status, ensuring that meaningful communication and engagement continues. Maintains effective donor acknowledgement procedures and activities for the university president and vice president, and various colleges, units, and departments. Manages acknowledgement and recognition activities for all donors. Oversees the collection and disbursement of scholarship thank-you letters, maintaining efficient processes and timelines. Manages an annual operating budget. Develops processes and procedures in conjunction with the President's Office and advancement colleagues for the identification and invitation of major gift prospects and other VIP guests to attend the President's Football Suite and other key university events that may serve as a stewardship or cultivation tool. Creates procedures to administer the major donor acknowledgement process that achieves maximum donor engagement and recognition. Implements individual stewardship plans for major prospects in collaboration with advancement, college, unit, and department colleagues. Supervises the production of publications that demonstrate donor impact, stewardship, and fiscal accountability. Attends stewardship and donor relations events with university leaders as needed/directed, interacting with members of the board of trustees, advancement, alumni board members, and other VIPs. Develops and executes campus-wide donor recognition events, including the annual Scholarship and Endowment Celebration, and/or other celebratory/recognition or stewardship-related events to ensure exceptional donor experience. Supervises the Senior Office Specialist for Stewardship and student employees as assigned. Performs other duties as assigned. Central Michigan University is an AA/EO institution and strongly strives to increase diversity and provide equal opportunity within its community.
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