Product Designer

At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers’ business. Over the years we have fostered a culture in which we are united by shared values—passion, solidarity, generosity, curiosity, and boldness—and these come alive in the work we do and how we do it. Together, we know our people are our difference—for our clients and our colleagues. Are you ready to: Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients? Learn and grow by taking advantage of every opportunity available to you? Be the difference and make it happen? MetaPhase is seeking a Product Designer to join our growing team in support of a high-visibility digital service website program. This person will work collaboratively with researchers, engineers, content strategists, and product managers to design thoughtful, accessible, and mission-aligned digital experiences for federal users. You will own the end-to-end design process—from concept to component—creating intuitive, user-centered designs that meet 508 accessibility standards and follow the U.S. Web Design System (USWDS) and agency-specific style guides. What You Will Be Doing: Lead and participate in discovery, synthesis, and ideation workshops with federal stakeholders and users Create user flows, wireframes, mockups, and prototypes for web and mobile interfaces Design with accessibility, equity, and usability in mind—ensuring compliance with WCAG 2.1 AA and Section 508 Collaborate with developers to implement responsive, scalable components using USWDS and modern front-end frameworks Support iterative design by gathering user feedback and analytics insights to continuously refine designs Document design systems, interaction patterns, and best practices for implementation and scaling Contribute to agile sprint ceremonies, including story mapping, refinement, and demos Advocate for the user while balancing business and technical constraints in a government context What We Need From You (Required): 3+ years of experience as a product designer, UX/UI designer, or interaction designer Strong portfolio demonstrating user-centered design across web and/or mobile applications Proficiency in Figma (preferred), Sketch, Adobe XD, or equivalent design tools Familiarity with the U.S. Web Design System (USWDS) and government digital service standards Experience working in agile environments alongside cross-functional teams Understanding of responsive design, design systems, accessibility (508/WCAG 2.1), and usability testing Excellent communication and collaboration skills U.S. Citizenship required (NO EXCEPTIONS) Must be able to obtain a Public Trust clearance Bonus Points (Desired): Experience working on federal digital service or public sector projects Background in front-end development (HTML/CSS/React) or close collaboration with engineers Familiarity with human-centered design (HCD), service design, or lean UX approaches Working knowledge of Section 508 testing tools like AXE, WAVE, or ANDI Certifications in UX, HCD, accessibility, or product design (e.g., NN/g UX Certificate) Work Setup & Travel: Hybrid - Based in Washington, DC. Occasional travel may be required. Clearance & Education: Must be able to obtain Public Trust Bachelor’s degree in Information Systems, IT Management, or related field Benefits & Perks: MetaPhase is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or veteran status, or any other factors protected by federal, state, or local law.

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