INSPYR Solutions
Jr. HR People Operations (Enterprise) Newport Beach, CA (on-site)
INSPYR Solutions, Newport Beach, California, us, 92659
Jr. HR People Operations (Enterprise) Newport Beach, CA (on-site)
This range is provided by INSPYR Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$34.00/hr - $38.00/hr Title:
Jr. HR People Operations (Enterprise) Location:
Newport Beach, CA (on-site) Duration:
6+ month contract Compensation:
$34-38.50/hr. Work Requirements:
US Citizen, GC Holders, or Authorized to Work in the U.S. Human Resources is seeking a highly organized, dynamic, and detail-oriented individual to join our People Operations (POPs) team. In this role, you will be responsible for managing employee and HR client inquiries, supporting the hiring and onboarding process, and ensuring a smooth and efficient HR operations workflow, all while providing exceptional employee service. RESPONSIBILITIES Employee/HR Client Inquiry Case Management: Efficiently respond to employee inquiries and HR client requests, providing timely and accurate resolutions to questions related to HR policies, benefits, payroll, and other HR-related matters. Serve as an escalation point for complex inquiries and maintain robust case management systems. Employee Support: Deliver essential, thoughtful, accurate, and timely support to address the individual HR needs of employees and managers, in alignment with policies. Champion exceptional employee service by creating the best possible experience throughout the employee lifecycle. Analyze inquiry-related data and insights to identify themes and improve the overall employee experience. Onboarding Operations: Oversee the end-to-end onboarding process for new hires/contingent workers, including communication with new hires and hiring managers, conducting background checks, partnering with Employee Relations to resolve issues, liaising with external vendors for visa sponsorship, managing documentation, ensuring regulatory compliance, and completing Right to Work Checks. Data and Transaction Operations: Execute data transactions in HR systems with precision, generate reports, and ensure accuracy in all executions. Knowledge Management: Assist in the creation, review, and updating of HR knowledge across various operational areas. Follow up with team members or stakeholders on questions and clarifications to ensure information is accurate and relevant. Policy Compliance: Understand and execute end-to-end HR business processes and policies. Stay current with HR policies, procedures, and legal requirements to ensure compliance. Process Documentation: Contribute to the creation and review of POPs business processes, end-to-end workflows, and standard operating procedures (SOPs). Communication Operations: Support the delivery of clear, engaging, and impactful communications to employees. Process Improvement: Identify and support process improvement initiatives, working globally and cross-functionally across teams and the business. HR Subject-Matter-Expert (SME) Partnership: Collaborate with various HR SMEs on operational activities and projects to leverage their expertise and ensure successful outcomes. HR Client Request and Content Creation HR Client Request: Collaborate with the HR Client Request team to effectively execute business processes, implement projects, and manage Sprints and training initiatives. Content Creation & Asset Development: Develop engaging content for employees and HR, focusing on training, communications, and campaigns. REQUIREMENTS Bachelor's degree in Human Resources, Business Administration, Communications, or a related field from an accredited university. 1-4 years of experience in HR operations or shared services, employee/HR client inquiry case management, content creation, communications, and/or hiring and onboarding from a large environment. Working knowledge of HR systems and platforms such as Workday and/or ServiceNow. Creative and able to develop content utilizing applications such as Articulate, Canva, Murf, Snagit, etc. Strong knowledge of HR policies, procedures, and employment laws. Excellent communication and interpersonal skills, with the ability to effectively interact with employees at all levels of the organization. Exceptional attention to detail, organizational skills, and immaculate follow-up. Ability to handle sensitive and confidential information with discretion. Strong problem-solving and analytical skills. Ability to work independently and as part of a team in a fast-paced environment. Proactive, results-driven, open to feedback, and overall, a collaborative colleague. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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This range is provided by INSPYR Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$34.00/hr - $38.00/hr Title:
Jr. HR People Operations (Enterprise) Location:
Newport Beach, CA (on-site) Duration:
6+ month contract Compensation:
$34-38.50/hr. Work Requirements:
US Citizen, GC Holders, or Authorized to Work in the U.S. Human Resources is seeking a highly organized, dynamic, and detail-oriented individual to join our People Operations (POPs) team. In this role, you will be responsible for managing employee and HR client inquiries, supporting the hiring and onboarding process, and ensuring a smooth and efficient HR operations workflow, all while providing exceptional employee service. RESPONSIBILITIES Employee/HR Client Inquiry Case Management: Efficiently respond to employee inquiries and HR client requests, providing timely and accurate resolutions to questions related to HR policies, benefits, payroll, and other HR-related matters. Serve as an escalation point for complex inquiries and maintain robust case management systems. Employee Support: Deliver essential, thoughtful, accurate, and timely support to address the individual HR needs of employees and managers, in alignment with policies. Champion exceptional employee service by creating the best possible experience throughout the employee lifecycle. Analyze inquiry-related data and insights to identify themes and improve the overall employee experience. Onboarding Operations: Oversee the end-to-end onboarding process for new hires/contingent workers, including communication with new hires and hiring managers, conducting background checks, partnering with Employee Relations to resolve issues, liaising with external vendors for visa sponsorship, managing documentation, ensuring regulatory compliance, and completing Right to Work Checks. Data and Transaction Operations: Execute data transactions in HR systems with precision, generate reports, and ensure accuracy in all executions. Knowledge Management: Assist in the creation, review, and updating of HR knowledge across various operational areas. Follow up with team members or stakeholders on questions and clarifications to ensure information is accurate and relevant. Policy Compliance: Understand and execute end-to-end HR business processes and policies. Stay current with HR policies, procedures, and legal requirements to ensure compliance. Process Documentation: Contribute to the creation and review of POPs business processes, end-to-end workflows, and standard operating procedures (SOPs). Communication Operations: Support the delivery of clear, engaging, and impactful communications to employees. Process Improvement: Identify and support process improvement initiatives, working globally and cross-functionally across teams and the business. HR Subject-Matter-Expert (SME) Partnership: Collaborate with various HR SMEs on operational activities and projects to leverage their expertise and ensure successful outcomes. HR Client Request and Content Creation HR Client Request: Collaborate with the HR Client Request team to effectively execute business processes, implement projects, and manage Sprints and training initiatives. Content Creation & Asset Development: Develop engaging content for employees and HR, focusing on training, communications, and campaigns. REQUIREMENTS Bachelor's degree in Human Resources, Business Administration, Communications, or a related field from an accredited university. 1-4 years of experience in HR operations or shared services, employee/HR client inquiry case management, content creation, communications, and/or hiring and onboarding from a large environment. Working knowledge of HR systems and platforms such as Workday and/or ServiceNow. Creative and able to develop content utilizing applications such as Articulate, Canva, Murf, Snagit, etc. Strong knowledge of HR policies, procedures, and employment laws. Excellent communication and interpersonal skills, with the ability to effectively interact with employees at all levels of the organization. Exceptional attention to detail, organizational skills, and immaculate follow-up. Ability to handle sensitive and confidential information with discretion. Strong problem-solving and analytical skills. Ability to work independently and as part of a team in a fast-paced environment. Proactive, results-driven, open to feedback, and overall, a collaborative colleague. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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