salesforce.com, inc.
Senior Product Manager, AppExchange/AgentExchange
salesforce.com, inc., San Francisco, California, United States, 94199
Overview
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. Description
The Salesforce AppExchange is the world's leading enterprise SaaS marketplace, providing a trusted hub where customers discover, evaluate, and securely install thousands of pre-built applications, components, and solutions that extend Salesforce functionality. It empowers our vast ecosystem of partners to build, market, and monetize innovative solutions, significantly enhancing the Salesforce Customer 360 experience. Built on the AppExchange, the AgentExchange is a trusted marketplace for discovering prebuilt AI solutions, including ready-to-use agent components like actions, topics, and templates. Role
Senior Product Manager for AppExchange and AgentExchange. You will execute and influence the strategic vision and roadmap for these pivotal marketplace platforms, drive innovation for the Salesforce Ecosystem, foster a thriving developer and ISV community, and ensure our marketplaces deliver unparalleled value and trust to the global Salesforce customer base. What you’ll do
Define and champion the product vision, strategy, and multi-year roadmap for both the AppExchange and AgentExchange, ensuring alignment with Salesforce's platform and AI initiatives. Lead the growth and health of a two-sided marketplace ecosystem, balancing the needs of Salesforce customers and a diverse community of partners and developers. Drive the end-to-end product lifecycle in collaboration with engineering, design, and security teams to deliver trusted, scalable, and high-quality marketplace experiences. Guide the strategic evolution of AgentExchange to provide a secure, reliable, and easy-to-use platform for discovering and deploying trusted AI agents. Minimum Qualifications
5+ years of product management experience with a proven track record of delivering and influencing product strategy, vision, and roadmap. Exceptional strategic thinking, UX, and analytical skills, with the ability to translate complex market dynamics and technical concepts into actionable product plans and measurable business results. Outstanding written and oral communication skills, including proven experience presenting to executive leadership and representing the company as a domain expert. Demonstrated ability to lead and inspire cross-functional teams in a highly matrixed organization. Experience managing global teams at scale across multiple hubs and time zones. Bachelor's degree in a technical discipline (e.g., Computer Science, Engineering) or equivalent practical experience. Preferred Qualifications
Proven track record of building 0-1 products, platform/ecosystem products, or complex two-sided marketplaces. Experience with emerging agent interoperability protocols like MCP and A2A. Familiarity with Salesforce technology, including the Salesforce Platform, Agentforce, and Data Cloud. Deep understanding of partner and developer ecosystems and the tools/platforms they use to build and deploy solutions. Benefits and Inclusion
Unleash Your Potential. When you join Salesforce, you\u2019ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. We are committed to creating an inclusive workplace free from discrimination and providing a comprehensive benefits package. Accommodations
If you require assistance due to a disability applying for open positions please submit a request via the Accommodations Request Form. Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We recruit, hire, and promote based on merit. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected characteristic. In the United States, compensation offered will be determined by location, job level, knowledge, skills, and experience. Some roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits including time off, medical, dental, vision, mental health support, parental leave, life and disability insurance, 401(k), and employee stock purchase program. For more details about company benefits please visit the Salesforce benefits site.
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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. Description
The Salesforce AppExchange is the world's leading enterprise SaaS marketplace, providing a trusted hub where customers discover, evaluate, and securely install thousands of pre-built applications, components, and solutions that extend Salesforce functionality. It empowers our vast ecosystem of partners to build, market, and monetize innovative solutions, significantly enhancing the Salesforce Customer 360 experience. Built on the AppExchange, the AgentExchange is a trusted marketplace for discovering prebuilt AI solutions, including ready-to-use agent components like actions, topics, and templates. Role
Senior Product Manager for AppExchange and AgentExchange. You will execute and influence the strategic vision and roadmap for these pivotal marketplace platforms, drive innovation for the Salesforce Ecosystem, foster a thriving developer and ISV community, and ensure our marketplaces deliver unparalleled value and trust to the global Salesforce customer base. What you’ll do
Define and champion the product vision, strategy, and multi-year roadmap for both the AppExchange and AgentExchange, ensuring alignment with Salesforce's platform and AI initiatives. Lead the growth and health of a two-sided marketplace ecosystem, balancing the needs of Salesforce customers and a diverse community of partners and developers. Drive the end-to-end product lifecycle in collaboration with engineering, design, and security teams to deliver trusted, scalable, and high-quality marketplace experiences. Guide the strategic evolution of AgentExchange to provide a secure, reliable, and easy-to-use platform for discovering and deploying trusted AI agents. Minimum Qualifications
5+ years of product management experience with a proven track record of delivering and influencing product strategy, vision, and roadmap. Exceptional strategic thinking, UX, and analytical skills, with the ability to translate complex market dynamics and technical concepts into actionable product plans and measurable business results. Outstanding written and oral communication skills, including proven experience presenting to executive leadership and representing the company as a domain expert. Demonstrated ability to lead and inspire cross-functional teams in a highly matrixed organization. Experience managing global teams at scale across multiple hubs and time zones. Bachelor's degree in a technical discipline (e.g., Computer Science, Engineering) or equivalent practical experience. Preferred Qualifications
Proven track record of building 0-1 products, platform/ecosystem products, or complex two-sided marketplaces. Experience with emerging agent interoperability protocols like MCP and A2A. Familiarity with Salesforce technology, including the Salesforce Platform, Agentforce, and Data Cloud. Deep understanding of partner and developer ecosystems and the tools/platforms they use to build and deploy solutions. Benefits and Inclusion
Unleash Your Potential. When you join Salesforce, you\u2019ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. We are committed to creating an inclusive workplace free from discrimination and providing a comprehensive benefits package. Accommodations
If you require assistance due to a disability applying for open positions please submit a request via the Accommodations Request Form. Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We recruit, hire, and promote based on merit. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected characteristic. In the United States, compensation offered will be determined by location, job level, knowledge, skills, and experience. Some roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits including time off, medical, dental, vision, mental health support, parental leave, life and disability insurance, 401(k), and employee stock purchase program. For more details about company benefits please visit the Salesforce benefits site.
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