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Datanetiix Solutions Inc.

Salesforce Business Analyst

Datanetiix Solutions Inc., Boston, Massachusetts, us, 02298

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Job Information

Job Title:

Senior Salesforce Business Analyst Location:

Boston, MA (Hybrid) Duration:

Contract Education and Certifications

Required Education: Bachelor’s degree in Information Systems, Business Administration, or related field, or equivalent work experience Preferred Certifications: PMP, IIBA, and/or Prosci Change Management Certification preferred Salesforce System Administrator certification highly desirable Experience and Abilities

Required Knowledge, Skills, Experience and Abilities: A minimum of 5 years’ experience in business analysis, IT service delivery, or system implementation, with strong knowledge of analysis and design standards Experience with Jira or equivalent agile project management tools; ability to create tickets and run standard reports Strong facilitation and communication skills, with the ability to engage diverse stakeholders Proven track record of delivering clear, high-quality requirements that support scalable and maintainable solutions Strong competency in Microsoft applications such as Excel, Visio, and Teams Demonstrated ability to manage multiple priorities in a fast-paced environment while providing leadership to project teams Highly analytical, self-motivated, and capable of independently identifying issues, documenting findings, and recommending solutions Preferred Knowledge, Skills, Experience and Abilities: Experience in change management and demonstrated ability to increase user adoption of new systems Working knowledge of Salesforce workflows, reports/dashboards, and admin configuration highly desirable Familiarity with ITIL or similar service management frameworks a plus

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