HackerOne
Senior Business Operations Manager
HackerOne, San Francisco, California, United States, 94199
HackerOne is a global leader in offensive security solutions. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle.
We are trusted by industry leaders like Amazon, Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense. HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024.
HackerOne Values
HackerOne is dedicated to fostering a strong and inclusive culture. We are Customer Obsessed and prioritize customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Senior Business Operations Manager
Remote Location: San Francisco Bay Area or Seattle, WA. HackerOne is seeking a Senior Business Operations Manager to be a force multiplier for our business. This is a high-impact and high-visibility role at the intersection of strategy and execution - you’ll work closely with cross-functional leaders to translate vision into operational reality and solve complex, high-leverage strategic problems that are among the company’s most pressing priorities. Whether you’re diagnosing root causes of an issue, re-architecting a process, or supporting the execution of a critical project, your work will create clarity where it doesn’t yet exist, uncover insights, and accelerate decision-making. You'll use first-principles thinking to solve complex problems, leverage data to drive decisions, and spearhead cross-functional initiatives from framing and analysis to planning and execution. What You Will Do
Drive cross-functional strategic initiatives - from opportunity framing and analysis to planning and outcome realization. Diagnose, optimize, or build processes to improve cross-functional execution and drive scale. Collaborate and act as a trusted thought partner with cross-functional teams to ensure strategic clarity and operational alignment across the organization. Monitor business performance across teams and products - identify key trends, root cause issues, and surface actionable insights to inform strategic decisions. Minimum Qualifications
6+ years relevant work experience in management consulting, business operations, or strategy in enterprise technology. Skilled in first principles problem solving: Able to quickly figure out how things work, break down complex issues to their core, and build effective, pragmatic solutions. Strong analytical and business acumen: Hands-on with sourcing evidence and analyzing data to inform decisions while balancing speed, judgment, and impact. AI-first thinking: Proactively seek ways to improve workflows with AI or redesign workflows to be AI-native, and leverage AI tools to improve execution. Experience driving cross-functional initiatives to impactful outcomes with clarity & adaptability in ambiguous or fast-evolving contexts. Skilled in executive-level communication, translating complex information into clear, persuasive narratives and presentations that influence stakeholders across all levels and functions. Proven ability to multiply impact by leading through influence, enabling ownership, building trust, and collaborating across teams. Preferred Qualifications
Experience working in the cybersecurity industry, with a strong understanding of customer needs and business models. Technical expertise with database and analytics tools. Compensation and Benefits
Base pay range: $170,100.00/yr - $210,000.00/yr. Compensation Bands: Tier A: $189,000 - $210,000, Tier B: $170,100 - $189,000. Job Benefits: Health (medical, vision, dental), life, and disability insurance, Equity stock options, Retirement plans, Paid public holidays and unlimited PTO, Paid maternity and parental leave, Leaves of absence, Employee Assistance Program, Flexible Work Stipend. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.
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HackerOne is dedicated to fostering a strong and inclusive culture. We are Customer Obsessed and prioritize customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Senior Business Operations Manager
Remote Location: San Francisco Bay Area or Seattle, WA. HackerOne is seeking a Senior Business Operations Manager to be a force multiplier for our business. This is a high-impact and high-visibility role at the intersection of strategy and execution - you’ll work closely with cross-functional leaders to translate vision into operational reality and solve complex, high-leverage strategic problems that are among the company’s most pressing priorities. Whether you’re diagnosing root causes of an issue, re-architecting a process, or supporting the execution of a critical project, your work will create clarity where it doesn’t yet exist, uncover insights, and accelerate decision-making. You'll use first-principles thinking to solve complex problems, leverage data to drive decisions, and spearhead cross-functional initiatives from framing and analysis to planning and execution. What You Will Do
Drive cross-functional strategic initiatives - from opportunity framing and analysis to planning and outcome realization. Diagnose, optimize, or build processes to improve cross-functional execution and drive scale. Collaborate and act as a trusted thought partner with cross-functional teams to ensure strategic clarity and operational alignment across the organization. Monitor business performance across teams and products - identify key trends, root cause issues, and surface actionable insights to inform strategic decisions. Minimum Qualifications
6+ years relevant work experience in management consulting, business operations, or strategy in enterprise technology. Skilled in first principles problem solving: Able to quickly figure out how things work, break down complex issues to their core, and build effective, pragmatic solutions. Strong analytical and business acumen: Hands-on with sourcing evidence and analyzing data to inform decisions while balancing speed, judgment, and impact. AI-first thinking: Proactively seek ways to improve workflows with AI or redesign workflows to be AI-native, and leverage AI tools to improve execution. Experience driving cross-functional initiatives to impactful outcomes with clarity & adaptability in ambiguous or fast-evolving contexts. Skilled in executive-level communication, translating complex information into clear, persuasive narratives and presentations that influence stakeholders across all levels and functions. Proven ability to multiply impact by leading through influence, enabling ownership, building trust, and collaborating across teams. Preferred Qualifications
Experience working in the cybersecurity industry, with a strong understanding of customer needs and business models. Technical expertise with database and analytics tools. Compensation and Benefits
Base pay range: $170,100.00/yr - $210,000.00/yr. Compensation Bands: Tier A: $189,000 - $210,000, Tier B: $170,100 - $189,000. Job Benefits: Health (medical, vision, dental), life, and disability insurance, Equity stock options, Retirement plans, Paid public holidays and unlimited PTO, Paid maternity and parental leave, Leaves of absence, Employee Assistance Program, Flexible Work Stipend. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.
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