TD
Overview
Sr Mgr Tech Del/Partner Mgmt (US) at TD. Location: Mount Laurel, New Jersey, États-Unis d'Amérique. This role focuses on building and maintaining strong business relationships with assigned clients/internal partners and providing direction on optimal technology solutions/services to meet business needs. The position manages a varied team of IT professionals and bridges business and technology to ensure end-to-end delivery of solutions or services within planned forecasts and cost estimates. Line of Business: Solutions technologiques Responsibilities
Supports a significant business area, product group, Enterprise Platform, Service or Capability under a Segment CIO or technology functional area. Sets work direction at an operational level, works autonomously in unit management and collaborates with other business or technology leaders to establish and execute on goals with a medium to long-term perspective. Maintains expert knowledge of business and bank technology standards from a strategic perspective and manages/directs teams and projects. Maintains knowledge of external competition, emerging trends, and market conditions relevant to the business. Performs an integrator role that oversees various technology functions/resources to deliver business technical solutions or shared services. Oversees a sizeable and varied team of technology professionals in end-to-end delivery of complex projects, system enhancements, and/or application or service management (up to 50+ staff). Directs/manages large-scale applications/projects across multiple product lines/businesses with significant scope and complexity. Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department; advocates for operational improvements to enhance the division’s value. Education & Experience
Undergraduate degree or Technical Certificate Graduate degree, preferred 10+ years related experience Expert knowledge of business and bank technology standards and experience managing/directing teams and projects Strong awareness of external competition, industry and market trends relevant to the business Understanding of strategic direction (including financials) and ability to champion alliances to benefit the Bank/department Customer Accountabilities
Understands and supports the Bank’s Customer Service Strategy Considers impact of advice and decisions on the well-being of the Bank, customers, employees and stakeholders Provides the highest level of customer service when dealing with internal partners, vendors or customers Leads, coaches and models quality service delivery at every interaction Supports ongoing improvement of the partner/customer experience Employee/Team Accountabilities
Sets context for the business unit/function to enable optimal performance and alignment to strategy Supports creation of goals and objectives for the business unit/function and communicates them to the team Builds capability support and executes plans to acquire, develop and retain diverse teams Role models TD leadership, customer and employee experience, and risk/control culture Fosters an inclusive culture and exceptional employee experience Leads, coaches and develops a highly effective team with ongoing training and performance management Physical Requirements
Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Reading, writing and comprehending instructions – Continuous Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous The above statements describe the general nature and level of work performed and are not an exhaustive list of responsibilities, duties, and skills required. They are considered essential functions for ADA purposes. About TD and Rewards
TD is a global financial institution guided by the vision to Be the Better Bank and a purpose to enrich the lives of customers, communities, and colleagues. TD offers a Total Rewards package including base salary, incentives, health and well-being benefits, retirement plans, generous PTO, and career development opportunities. TD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Accommodation requests: TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.
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Sr Mgr Tech Del/Partner Mgmt (US) at TD. Location: Mount Laurel, New Jersey, États-Unis d'Amérique. This role focuses on building and maintaining strong business relationships with assigned clients/internal partners and providing direction on optimal technology solutions/services to meet business needs. The position manages a varied team of IT professionals and bridges business and technology to ensure end-to-end delivery of solutions or services within planned forecasts and cost estimates. Line of Business: Solutions technologiques Responsibilities
Supports a significant business area, product group, Enterprise Platform, Service or Capability under a Segment CIO or technology functional area. Sets work direction at an operational level, works autonomously in unit management and collaborates with other business or technology leaders to establish and execute on goals with a medium to long-term perspective. Maintains expert knowledge of business and bank technology standards from a strategic perspective and manages/directs teams and projects. Maintains knowledge of external competition, emerging trends, and market conditions relevant to the business. Performs an integrator role that oversees various technology functions/resources to deliver business technical solutions or shared services. Oversees a sizeable and varied team of technology professionals in end-to-end delivery of complex projects, system enhancements, and/or application or service management (up to 50+ staff). Directs/manages large-scale applications/projects across multiple product lines/businesses with significant scope and complexity. Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department; advocates for operational improvements to enhance the division’s value. Education & Experience
Undergraduate degree or Technical Certificate Graduate degree, preferred 10+ years related experience Expert knowledge of business and bank technology standards and experience managing/directing teams and projects Strong awareness of external competition, industry and market trends relevant to the business Understanding of strategic direction (including financials) and ability to champion alliances to benefit the Bank/department Customer Accountabilities
Understands and supports the Bank’s Customer Service Strategy Considers impact of advice and decisions on the well-being of the Bank, customers, employees and stakeholders Provides the highest level of customer service when dealing with internal partners, vendors or customers Leads, coaches and models quality service delivery at every interaction Supports ongoing improvement of the partner/customer experience Employee/Team Accountabilities
Sets context for the business unit/function to enable optimal performance and alignment to strategy Supports creation of goals and objectives for the business unit/function and communicates them to the team Builds capability support and executes plans to acquire, develop and retain diverse teams Role models TD leadership, customer and employee experience, and risk/control culture Fosters an inclusive culture and exceptional employee experience Leads, coaches and develops a highly effective team with ongoing training and performance management Physical Requirements
Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Reading, writing and comprehending instructions – Continuous Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous The above statements describe the general nature and level of work performed and are not an exhaustive list of responsibilities, duties, and skills required. They are considered essential functions for ADA purposes. About TD and Rewards
TD is a global financial institution guided by the vision to Be the Better Bank and a purpose to enrich the lives of customers, communities, and colleagues. TD offers a Total Rewards package including base salary, incentives, health and well-being benefits, retirement plans, generous PTO, and career development opportunities. TD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Accommodation requests: TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.
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