General Manager NBC Sports Grill

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. Job Description The General Manager for NBC Sports Grill- CityWalk Food will be responsible for the overall operation of the venue, including the efficient and profitable operation of the venue. This position will directly supervise a team of supervisors and managers and operate a high-volume concept in the mixed-use entertainment venue. The General Manager will be responsible for the implementation of strategic planning and optimizing restaurant profitability; candidates must also be passionate about quality, cleanliness, and guest service standards. Essential Functions Maintain aggressive efforts to achieve or exceed budgeted sales and profit goals. Consistently achieve operational excellence. Management of food, beverage, and labor costs through proper and hands-on monitoring of all policies and procedures. Ensure the highest quality food, beverage, service, sanitation, safety, and retail standards are maintained. Communicate restaurant results with Senior Management with recommendations for improvement. Strictly enforce all cash handling procedures, purchasing, and receiving procedures and accounting policies. Assist in recruitment, training, developing, coaching, and evaluating employees and Assistant Managers in all aspects of business. Ensure compliance with all local, state, and federal laws regarding food quality, safety, labor and employment. Ensure high Team Member and Guest Engagement. Promote company's mission and values. Performs other duties as assigned. Responsibilities Include Lead and support management team in training and coaching their staff for “Best in Class” service standards. Analyze financial reports to quickly identify and address trends and issues in area performance, including cost of goods, variable labor, and profitability. Exceed annual operating profit targets. Qualifications Basic Requirements: 5-7 Years: Retail and/or food & beverage management required; or equivalent combination of education and experience. Thorough knowledge of MS Excel, Word, PowerPoint, and POS systems. Ability to work rotating schedules, holidays, weekends, and nights. Must have success in controlling costs, maximizing profit, and directly supervising multiple managers. Must have experience in the development and implement of strong SOPs to drive consistency and quality of product and guest services. Must be experienced in partnering with culinary team on menu development, culinary and understanding of product quality control tools and metrics. Must have experience in leading projects (seasonal promotions, new restaurant projects, remodels, infrastructure projects, etc.) from start to finish with proven track record. Desired Characteristics Proven track record and experience in the development and implementation of strong training programs and tools developed to reduce employee attrition and create internal culture of development for staff. Ability to achieve results through the flawless execution of strategies and objectives. Excellent management skills in leading a diverse team and working under tight and fast track deadlines. Strong P&L experience, command of budgeting and cost controls Excellent verbal and written communication, interpersonal, organizational, and multi-tasking skills. Ability to effectively communicate across all lines of business, and with all levels of management. Strong organizational, planning, delegation, mentoring and coaching skills. Ability to deal well with ambiguity and constant change. A strong passion for delivering the highest quality of guest service. We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to providing a workplace that is inclusive and respectful of all employees.

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