HighTower
Application Engineer - Messaging and Identity Systems
HighTower, Chicago, Illinois, United States, 60290
Overview
Our Story Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA). Your Future Team
You’ll be joining a collaborative and forward-thinking team that’s responsible for managing and optimizing our enterprise email and communication systems. Together, we oversee Microsoft Exchange Online, the Proofpoint email gateway, and our archive/supervision platforms to ensure secure, efficient, and compliant operations. Our team works closely with identity management and security teams to support a resilient digital infrastructure. We value proactive problem-solving, continuous improvement, and a strong commitment to protecting the integrity of our communications environment. Responsibilities
As an Application Engineer on our team, you’ll take ownership of managing and optimizing our Microsoft Exchange Online environment, Proofpoint email gateway, and archive/supervision systems. You’ll ensure our email operations are secure, efficient, and compliant, while integrating with identity management solutions to support seamless access and data protection. You’ll bring your hands-on expertise in email security, identity access, and compliance to help maintain and enhance our digital infrastructure. From troubleshooting issues to implementing improvements, you’ll play a key role in keeping our communication systems running smoothly and securely. Administer and maintain Microsoft Exchange Online, including mailbox management, transport rules, and hybrid configurations. Configure and optimize Proofpoint email gateway for spam filtering, threat protection, and encryption, along with archive supervision to ensure compliance and data retention. Implement and manage Data Loss Prevention (DLP) policies across email systems to safeguard sensitive information and prevent unauthorized data exfiltration. Integrate and troubleshoot identity solutions, including Microsoft Active Directory (AD), Entra ID, and Okta Single Sign-On (SSO) for seamless authentication and access control. Monitor system performance, conduct regular audits, and respond to incidents related to email and identity platforms. Collaborate with cross-functional teams to design, test, and deploy enhancements, ensuring alignment with security best practices and regulatory requirements. Provide technical support and training to the technology service team on email and identity-related tools. Stay current with industry trends, updates from Microsoft and Proofpoint, and emerging threats in email security. Qualifications
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 3-5 years of professional experience in IT systems administration, with a focus on email and identity management. Proven expertise in Microsoft Exchange Online and Proofpoint solutions, including gateway configuration and archive management. Strong knowledge of Microsoft Active Directory (AD) and Entra ID for user provisioning, group policies, and identity lifecycle management. Experience implementing and managing DLP policies in email environments to mitigate risks and ensure compliance. Familiarity with SSO technologies, preferably Okta, for federated authentication. Proficiency in scripting and automation tools (e.g., PowerShell) for system management and troubleshooting. Excellent problem-solving skills, with the ability to diagnose and resolve complex issues in a fast-paced environment. Strong communication skills for documenting processes and collaborating with stakeholders. Certifications such as Microsoft Certified: Azure Administrator Associate, Proofpoint Certified Email Protection Specialist, or Okta Certified Professional. Experience with additional Microsoft 365 services (e.g., Teams, SharePoint) and integration with on-premises AD. Knowledge of advanced security features like multi-factor authentication (MFA), conditional access policies, and threat intelligence. Benefits
Coverage on the first day of employment for medical, dental, and vision insurance Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver) Mother’s lounge onsite Flexible PTO plan Hybrid work schedule (minimum of 3 days in office) Free brand-new gym in the Chicago office 401k matching plan HSA employer contributions Student loan assistance Pet insurance Base salary of $90,000-$100,000 plus discretionary bonus (exact base salary amount will be dependent on experience) Equal Opportunity
AN EQUAL OPPORTUNITY EMPLOYER:
Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law. You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.
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Our Story Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA). Your Future Team
You’ll be joining a collaborative and forward-thinking team that’s responsible for managing and optimizing our enterprise email and communication systems. Together, we oversee Microsoft Exchange Online, the Proofpoint email gateway, and our archive/supervision platforms to ensure secure, efficient, and compliant operations. Our team works closely with identity management and security teams to support a resilient digital infrastructure. We value proactive problem-solving, continuous improvement, and a strong commitment to protecting the integrity of our communications environment. Responsibilities
As an Application Engineer on our team, you’ll take ownership of managing and optimizing our Microsoft Exchange Online environment, Proofpoint email gateway, and archive/supervision systems. You’ll ensure our email operations are secure, efficient, and compliant, while integrating with identity management solutions to support seamless access and data protection. You’ll bring your hands-on expertise in email security, identity access, and compliance to help maintain and enhance our digital infrastructure. From troubleshooting issues to implementing improvements, you’ll play a key role in keeping our communication systems running smoothly and securely. Administer and maintain Microsoft Exchange Online, including mailbox management, transport rules, and hybrid configurations. Configure and optimize Proofpoint email gateway for spam filtering, threat protection, and encryption, along with archive supervision to ensure compliance and data retention. Implement and manage Data Loss Prevention (DLP) policies across email systems to safeguard sensitive information and prevent unauthorized data exfiltration. Integrate and troubleshoot identity solutions, including Microsoft Active Directory (AD), Entra ID, and Okta Single Sign-On (SSO) for seamless authentication and access control. Monitor system performance, conduct regular audits, and respond to incidents related to email and identity platforms. Collaborate with cross-functional teams to design, test, and deploy enhancements, ensuring alignment with security best practices and regulatory requirements. Provide technical support and training to the technology service team on email and identity-related tools. Stay current with industry trends, updates from Microsoft and Proofpoint, and emerging threats in email security. Qualifications
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 3-5 years of professional experience in IT systems administration, with a focus on email and identity management. Proven expertise in Microsoft Exchange Online and Proofpoint solutions, including gateway configuration and archive management. Strong knowledge of Microsoft Active Directory (AD) and Entra ID for user provisioning, group policies, and identity lifecycle management. Experience implementing and managing DLP policies in email environments to mitigate risks and ensure compliance. Familiarity with SSO technologies, preferably Okta, for federated authentication. Proficiency in scripting and automation tools (e.g., PowerShell) for system management and troubleshooting. Excellent problem-solving skills, with the ability to diagnose and resolve complex issues in a fast-paced environment. Strong communication skills for documenting processes and collaborating with stakeholders. Certifications such as Microsoft Certified: Azure Administrator Associate, Proofpoint Certified Email Protection Specialist, or Okta Certified Professional. Experience with additional Microsoft 365 services (e.g., Teams, SharePoint) and integration with on-premises AD. Knowledge of advanced security features like multi-factor authentication (MFA), conditional access policies, and threat intelligence. Benefits
Coverage on the first day of employment for medical, dental, and vision insurance Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver) Mother’s lounge onsite Flexible PTO plan Hybrid work schedule (minimum of 3 days in office) Free brand-new gym in the Chicago office 401k matching plan HSA employer contributions Student loan assistance Pet insurance Base salary of $90,000-$100,000 plus discretionary bonus (exact base salary amount will be dependent on experience) Equal Opportunity
AN EQUAL OPPORTUNITY EMPLOYER:
Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law. You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.
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