Dawar Consulting
Job Description
Our client, a world leader in the semiconductor industry, is looking for a Desktop Support Engineer to be based in Milpitas, CA.
Job Duration:
Long Term Contract (Possibility Of Extension) - Onsite Responsibilities: Service Walk-Ups (Front-Line IT person) at IT Service Station for break/fix, resolve issues, triage incidents and requests of various IT Services. Work on SNOW ticketing queue; creating help desk tickets. Support Conference Rooms (Zoom) and User Cubical for break/fix. Support and handle new hire tasks; provision new systems for replacement and new hires setup. Additional Responsibilities: Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) computers. Performing regular maintenance on PC equipment such as computers, notebook computers, printers, and auto-switches; scanning computers for viruses. Maintaining an inventory of PC hardware equipment and software programs. Providing relocation of PC systems as needed. Assisting with special projects on various issues as needed. Documentation; write and update documentation of all IT / Systems Processes. May conduct training programs designed to educate an organization's computer users about basic and specialized applications. Required Skills: Experience in supporting end-users (in person / remote) in a corporate environment. Knowledge of Windows 10 operating system, Mac OS. Knowledge of general network and computer security. Be able to troubleshoot WIN 7 / 10, Office 365, computers / laptops SW and HW. Able to lift to 40+ pounds of technical equipment. Knowledge of ITIL and ITSM best practices. Preferred Skills: 4 year college degree in relevant field. Mac knowledge. Be able to troubleshoot video conference rooms. IT COMPTIA certifications; 2+ years. General knowledge of networking such as TCP / IP routing on WANs and LANs, switches, firewalls, VPN's, SAN and wireless. Company Benefits:
Medical, Dental, Vision, Paid Sick leave, 401K. Interested! Please apply or send your resume to
hr@dawarconsulting.com
/
Jobs@dawarconsulting.com .
#J-18808-Ljbffr
Long Term Contract (Possibility Of Extension) - Onsite Responsibilities: Service Walk-Ups (Front-Line IT person) at IT Service Station for break/fix, resolve issues, triage incidents and requests of various IT Services. Work on SNOW ticketing queue; creating help desk tickets. Support Conference Rooms (Zoom) and User Cubical for break/fix. Support and handle new hire tasks; provision new systems for replacement and new hires setup. Additional Responsibilities: Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) computers. Performing regular maintenance on PC equipment such as computers, notebook computers, printers, and auto-switches; scanning computers for viruses. Maintaining an inventory of PC hardware equipment and software programs. Providing relocation of PC systems as needed. Assisting with special projects on various issues as needed. Documentation; write and update documentation of all IT / Systems Processes. May conduct training programs designed to educate an organization's computer users about basic and specialized applications. Required Skills: Experience in supporting end-users (in person / remote) in a corporate environment. Knowledge of Windows 10 operating system, Mac OS. Knowledge of general network and computer security. Be able to troubleshoot WIN 7 / 10, Office 365, computers / laptops SW and HW. Able to lift to 40+ pounds of technical equipment. Knowledge of ITIL and ITSM best practices. Preferred Skills: 4 year college degree in relevant field. Mac knowledge. Be able to troubleshoot video conference rooms. IT COMPTIA certifications; 2+ years. General knowledge of networking such as TCP / IP routing on WANs and LANs, switches, firewalls, VPN's, SAN and wireless. Company Benefits:
Medical, Dental, Vision, Paid Sick leave, 401K. Interested! Please apply or send your resume to
hr@dawarconsulting.com
/
Jobs@dawarconsulting.com .
#J-18808-Ljbffr