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UnitedHealth Group

Manager Software Engineering

UnitedHealth Group, Indiana, Pennsylvania, us, 15705

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Overview Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

People & Team Leadership

Lead 10-15 engineers across one or more Agile squads; grow high‑performing, inclusive teams

Hire, onboard, mentor, and develop engineers/tech leads; drive career paths, feedback, and succession planning

Foster a culture of ownership, learning, psychological safety, and continuous improvement

Delivery & Execution

Own end‑to‑end delivery for roadmap commitments (scope, schedule, quality, risk)

Establish and track engineering OKRs and DORA metrics (lead time, deployment frequency, MTTR, change fail rate)

Run Agile ceremonies effectively; remove impediments; ensure predictable velocity and outcome‑based planning

Manage on‑call rotation, incident reviews (PIRs), and production readiness

Engineering Excellence

Champion cloud‑native patterns (12‑factor, microservices), API‑first design, and automated testing (unit/integration/e2e)

Drive CI/CD, trunk‑based development, and gated releases; improve reliability via observability and SLIs/SLOs

Enforce coding standards, code reviews, and documentation; reduce tech debt with measurable targets

Architecture, Security & Compliance

Partner with architects on scalable, cost‑efficient designs (multi‑AZ, Kubernetes, messaging/streaming, caching)

Embed security by design (DevSecOps, SAST/DAST, secrets mgmt, vulnerability remediation); ensure HIPAA/PHI compliance

Promote privacy, data governance, and audit readiness; adopt platform guardrails and reusable components

Stakeholder & Business Leadership

Collaborate with Product/Design to define scope, prioritize value, and align on success criteria

Communicate status, risks, and decisions crisply to senior stakeholders; influence via data‑driven insights

Manage vendor partners (if applicable); uphold SLAs and quality standards

Financials & Operations

Track cloud and tooling spend; drive FinOps and cost‑per‑transaction optimization

Budget for headcount, licenses, and capacity; ensure efficient utilization

Report operational health: uptime, error budgets, incident trends, quality and SLA adherence

Required Qualifications

Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience)

10+ years in software engineering with 3+ years in people management (managing engineers and/or team leads)

Production experience with one or more: .NET/Node and modern frameworks

Hands‑on with cloud (AWS), containers (Docker, Kubernetes), IaC (Terraform), and CI/CD (GitHub Actions/Azure DevOps)

Solid grasp of distributed systems, APIs (REST), messaging/streaming (Kafka/RabbitMQ), and relational/NoSQL data stores

Solid Agile delivery leadership; excellent communication, coaching, and stakeholder management skills

Preferred Qualifications

Healthcare tech experience (claims, clinical, provider, payer) and familiarity with HIPAA/PHI, HL7/FHIR

Observability tooling (Dynatrace/Datadog, New Relic, Prometheus/Grafana, ELK/Splunk); SRE practices and SLO management

Security practices (OWASP Top 10, SAST/DAST, SBOM, secrets mgmt, runtime security)

Data & analytics exposure (Snowflake/BigQuery, Spark, event streaming, CDC) and/or ML/MLOps basics

Experience leading platform modernization (microservices from monoliths, domain‑driven design, event‑driven architectures)

Proven success managing vendor/partner engineering teams across time zones

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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