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Global Partners LP

General Manager

Global Partners LP, Tolland, Connecticut, us, 06084

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Overview

The General Store Manager (GM) is responsible for the management of the ongoing day-to-day operations of the store, while adhering to Company policies and procedures; direct supervision of staff; maximizing store profits and ensuring a high level of customer services and store appearance. For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partners values initiatives like GlobalGLO and supporting the communities in which we operate. We are excited for the next 90 years and are looking for passionate people to contribute to our company\'s future. If you\'re motivated by what\'s next, Global Partners can provide you the opportunities to push your career to the next level.

Responsibilities

Maximize store profitability through managing all controllable expenses, optimizing revenue streams, and leading and developing a high performing team.

Ensure guest and associate satisfaction, exceed brand standards, and manage the store\'s profitability.

Select, develop, and effectively lead a highly engaged team.

Cultivate a positive shopping experience for all guests; respond to guest complaints or inquiries; solicit guest feedback and create plans to meet expectations.

Staff the store appropriately to cover guest and business demands of a 24/7 operation; identify hiring needs.

Allocate resources, delegate work, and manage time through efficient scheduling and labor usage.

Conduct management training; monitor training to ensure proficiency and safety.

Foster an inclusive store atmosphere and promote a productive, engaged team environment.

Value associates through recognition and support development through performance management, development plans, and career conversations.

Provide direction and support; monitor and assess individual work to high standards; give coaching and feedback; participate in hiring decisions.

Ensure safety, service, and operational efficiency by adhering to policies and procedures.

Lead change initiatives and ensure programs are executed as designed, integrated, and sustained.

Meet or exceed key performance targets and merchandise gross profit by executing the merchandise plan; monitor financial performance to support profitability.

Oversee cash handling, inventory, and investigations of variances; manage financial plans and interpret financial reports to achieve goals.

Build relationships with community partners to connect the store with its community.

Qualifications

Must be available to work flexible hours including day, night, weekends, and holidays.

Leadership experience in fast-paced retail, food service, or fuel environment preferred.

Experience selecting, training, and managing staff; labor allocation, scheduling, and expense management.

Experience coaching and developing team members through effective leadership.

Ability to lift up to 25 lbs and medications of daily tasks; physical capacity to perform duties as required.

Must have reliable transportation and a valid driver\'s license; 18 years or older; 1-2 years supervisory experience.

Education: High School Diploma or Equivalent.

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don\'t meet every requirement. We embrace diverse perspectives, backgrounds, and experiences.

Global Partners LP is an equal opportunity employer. We foster a culture where ideas from all people help us grow, move and thrive, and do not discriminate based on race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by law. If you need an accommodation to apply, please contact our recruiting department at 781-891-4000.

*Disclaimer: We do not use lie detector tests for employment decisions. In Massachusetts, lie detector tests are illegal for employment purposes; violations may lead to penalties.

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