Dignity Health
In keeping with the PHC philosophy, the Financial Services Associate I serves as the liaison for patients and provides education to patients regarding insurance coverage and guidelines. The Financial Services Associate I evaluates insurance options and clinical services to meet the needs of the patients. The Financial Services Associate I is responsible for tracking insurance requirements, ensuring accurate documentation of completed requirements in GE, pre-authorizations, and completing the check-out process with patients including cash collections. The role promotes quality, cost-effective outcomes, and manages financial and clinical care needs through the continuum of care using effective verbal and written communication skills. The Financial Services Associate I facilitates a positive patient experience through coordination and advocacy to obtain financial clearance, required pre-certifications, authorizations and/or referrals, identifying eligibility for payment assistance programs, preparing payment plans, and other interactions with the patient. The Financial Services Associate also provides support with other clinic activities as needed. PHC is committed to excellent patient care and service and supports a team approach to keep the patient as the focus.
Job Requirements
6 months experience working in an outpatient/physician office environment including financial counseling, insurance verification and authorization.
Strong customer service skills.
Communicates effectively and works cooperatively with others.
Ability to prioritize multiple tasks.
Demonstrates ability to work closely with physicians to ensure quality in delivery of clinic services related to patient care and front desk procedures.
Must possess a proactive flexible approach to problem solving.
Ability to lead and participate in teams.
Ability to execute directives toward established goals.
Ability to meet deadlines and work well under pressure while maintaining attention to detail and a positive outlook.
Ability to interpret patient invoices.
Knowledge of payer and regulatory guidelines for medical insurance claims processing and reimbursement.
Knowledge of the processes and procedures related to the eligibility requirements of various insurance entities including government and private payers.
Thorough knowledge of Medicare, Medi-Cal, Physicians Choice and CenCal.
Where You'll Work Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton. PHC is part of Dignity Health Central Coast’s network of hospitals, imaging centers, laboratories, and post-acute services.
Pay Range $24.00 - $32.74 /hour
Senioriry level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Industries
Hospitals and Health Care
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Job Requirements
6 months experience working in an outpatient/physician office environment including financial counseling, insurance verification and authorization.
Strong customer service skills.
Communicates effectively and works cooperatively with others.
Ability to prioritize multiple tasks.
Demonstrates ability to work closely with physicians to ensure quality in delivery of clinic services related to patient care and front desk procedures.
Must possess a proactive flexible approach to problem solving.
Ability to lead and participate in teams.
Ability to execute directives toward established goals.
Ability to meet deadlines and work well under pressure while maintaining attention to detail and a positive outlook.
Ability to interpret patient invoices.
Knowledge of payer and regulatory guidelines for medical insurance claims processing and reimbursement.
Knowledge of the processes and procedures related to the eligibility requirements of various insurance entities including government and private payers.
Thorough knowledge of Medicare, Medi-Cal, Physicians Choice and CenCal.
Where You'll Work Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton. PHC is part of Dignity Health Central Coast’s network of hospitals, imaging centers, laboratories, and post-acute services.
Pay Range $24.00 - $32.74 /hour
Senioriry level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Industries
Hospitals and Health Care
#J-18808-Ljbffr