IvyTech
This position is responsible for the administration and documentation of certifications/assessments and will work closely with the Testing Center Manager/Director to maintain currency (certified proctor) in skills and procedures for potential and enrolled college students utilizing approved assessment instruments and standardized procedures, and for high stakes workforce certification exams according to required protocols and guidelines.
Major Responsibilities:
Manage and approve CNA appointments, reserve lab and computer spaces, coordinate with nursing staff, skills proctors, and high schools for written and skills testing. Arrange residents for skills testing, travel to high schools/nursing facilities to administer written exams and oversee community day testing logistics. Create, enter, and maintain testing schedules, paperwork, and records across software, calendars, and websites; scan, upload, and file required documents. Ensure labs are stocked with necessary supplies, order replacements, and provide proctors with all required paperwork and materials. Find and schedule an individual to be the resident for skills testing or fulfill the role as the resident for skills testing Provide certification, assessment, and distance education exam administration according to designated proctor policies and procedures. Conduct remote test proctoring as needed via a secure internet connection. Complete all required high stakes exam proctor training and stay current with exam protocol changes. Provide limited hardware and software troubleshooting, including calls to testing technical support services when problems arise. Maintain accurate records of all assessment services provided and supply this information to appropriate college offices on a timely basis. Adjust testing procedures for individuals according to documentation provided by the Special Needs Counselor prior to testing sessions. Assist with scheduling center activity. Respond to customer queries. Promote, demonstrate, and maintain a professional manner and appearance. Assist in keeping the assessment and certifications centers organized, clean, supplied, and well maintained when on campus. Other related or appropriate duties as required. Schedule: Scheduling is based on Testing Center appointments and student need.
This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.
Pay: $15.00/hour
Schedule: 15 - 28 hours per week.
This position is classified as hybrid - meaning the employee may work 1-2 days remotely during non-peak season based on scheduling needs and will work primarily remotely during peak season (midterms & finals).
Minimum Requirements:
Three (3) years' experience in an administrative support environment. Must have good technology skills and the ability to assess and troubleshoot system issues both remotely and in person. Must have good written and oral communication skills; above average computer literacy; experience with word processing, spreadsheet, and database software, preferably Microsoft Office. Ability to set priorities, manage time effectively, handle multiple responsibilities simultaneously, and demonstrate the ability to work with a diverse staff and student population. Perform test administrative duties to maintain the proper functioning of the office. Must possess strong organizational skills and attention to detail. Ability to research and resolve student and employee related issues. Ability to keep departmental information confidential. Access to Wi-Fi when working remotely. Working knowledge of computers is essential - excellent word processing and spreadsheet computing skills are required. Must exhibit excellent interpersonal communication, telephone, confidentiality, and customer service skills. Flexibility and the ability to multitask Constant sitting, standing and walking within the office area. Infrequent lifting and bending. Requires the ability to interpret and understand complex assessment instructions, to use problem solving techniques as they arise and reason to make decisions. Ability to promote an inclusive environment reflects the broad diversity and backgrounds represented by our students and employees, and in which every individual feels respected and valued. Preferred Qualifications:
Associates degree Other Requirements
Due to access to testing materials, current Ivy Tech Community College students may not be considered for the position
*Selected candidate for employment will be subject to pre-employment background checks, including criminal history checks, and any offer of employment will be contingent upon that outcome.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Major Responsibilities:
Manage and approve CNA appointments, reserve lab and computer spaces, coordinate with nursing staff, skills proctors, and high schools for written and skills testing. Arrange residents for skills testing, travel to high schools/nursing facilities to administer written exams and oversee community day testing logistics. Create, enter, and maintain testing schedules, paperwork, and records across software, calendars, and websites; scan, upload, and file required documents. Ensure labs are stocked with necessary supplies, order replacements, and provide proctors with all required paperwork and materials. Find and schedule an individual to be the resident for skills testing or fulfill the role as the resident for skills testing Provide certification, assessment, and distance education exam administration according to designated proctor policies and procedures. Conduct remote test proctoring as needed via a secure internet connection. Complete all required high stakes exam proctor training and stay current with exam protocol changes. Provide limited hardware and software troubleshooting, including calls to testing technical support services when problems arise. Maintain accurate records of all assessment services provided and supply this information to appropriate college offices on a timely basis. Adjust testing procedures for individuals according to documentation provided by the Special Needs Counselor prior to testing sessions. Assist with scheduling center activity. Respond to customer queries. Promote, demonstrate, and maintain a professional manner and appearance. Assist in keeping the assessment and certifications centers organized, clean, supplied, and well maintained when on campus. Other related or appropriate duties as required. Schedule: Scheduling is based on Testing Center appointments and student need.
This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.
Pay: $15.00/hour
Schedule: 15 - 28 hours per week.
This position is classified as hybrid - meaning the employee may work 1-2 days remotely during non-peak season based on scheduling needs and will work primarily remotely during peak season (midterms & finals).
Minimum Requirements:
Three (3) years' experience in an administrative support environment. Must have good technology skills and the ability to assess and troubleshoot system issues both remotely and in person. Must have good written and oral communication skills; above average computer literacy; experience with word processing, spreadsheet, and database software, preferably Microsoft Office. Ability to set priorities, manage time effectively, handle multiple responsibilities simultaneously, and demonstrate the ability to work with a diverse staff and student population. Perform test administrative duties to maintain the proper functioning of the office. Must possess strong organizational skills and attention to detail. Ability to research and resolve student and employee related issues. Ability to keep departmental information confidential. Access to Wi-Fi when working remotely. Working knowledge of computers is essential - excellent word processing and spreadsheet computing skills are required. Must exhibit excellent interpersonal communication, telephone, confidentiality, and customer service skills. Flexibility and the ability to multitask Constant sitting, standing and walking within the office area. Infrequent lifting and bending. Requires the ability to interpret and understand complex assessment instructions, to use problem solving techniques as they arise and reason to make decisions. Ability to promote an inclusive environment reflects the broad diversity and backgrounds represented by our students and employees, and in which every individual feels respected and valued. Preferred Qualifications:
Associates degree Other Requirements
Due to access to testing materials, current Ivy Tech Community College students may not be considered for the position
*Selected candidate for employment will be subject to pre-employment background checks, including criminal history checks, and any offer of employment will be contingent upon that outcome.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.