Opal Grand Resort
Job Description:
Maintain the cleanliness and appearance of the hotel. Provide customers with quality service in a timely and friendly manner.
Benefits:
Health insurance
Dental Insurance
Vision insurance
Life Insurance
401(k)
Employee assistance program
Employee discounts
Paid time off
Referral program
Short Term Disability
Complimentary Shift Meal
Employer Provided Uniforms
Hotel Discounts with OPL
Discounts available for food + beverage and retail outlets
Summary:
The core job Duties & Responsibilities of the Houseman include but are not limited to:
Keep hotel public areas inside and out, clean and stocked on an on-going basis throughout the shift and as scheduled or instructed by Housekeeping management
Follow proper procedures when entering a vacant guest room. Collect, gather and remove all soiled linen and trash from the room.
Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel
Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators (including elevator tracks)
Make deliveries to guest rooms for guest requested items such as amenities, rollaway beds, cribs, bedding, etc. as quickly as possible
Deliver supplies and linen to room attendant carts, removal of trash and linen from room attendant carts, removal of trash and linen from checked out guest rooms
Follow instructed procedures for entering a guest room when room is occupied by a guest
If instructed perform basic maintenance such as change light bulb or batteries for the TV remote control
Adhere to the Housekeeping Department procedures for reporting maintenance problems found in the public areas and in the fitness center
Adhere to the Hotel’s Key Control policy when handling your issued pass key card and other hard keys issued
Adhere to the Hotel’s lost and found procedures in finding items in guest or public areas
Adhere to the Hotel’s two-way radio procedures when talking on the radio. Follow procedure for checking out and returning the radio. Wear the designated earpiece for receiving radio contact
Keep designated storage areas clean and orderly and follow instructions for stocking linen and/or supply closets
Complete any special projects as given by the Executive Housekeeper or Housekeeping Management
Follow instructions in use of all chemicals and cleaning agents, including the use of personal protective equipment
Follow all Hotel and department safety rules as instructed by manager. Report any safety hazard immediately
Report any on the job injury to your manager regardless of how minor you think the injury might be
Other duties as assigned which may include performing duties other than those listed in this position description in the Housekeeping department or other department in the Hotel
The Guest Service Expectations for a Houseman include but are not limited to:
Provide a proper greeting to the guest at their room, and announce what you are delivering
Smile and greet the guests as you encounter them throughout your shift
Keep your assigned areas clean and stocked throughout your shift
Do not inconvenience the guests during your cleaning routines
Assist other departments as requested
Assist the guest whenever and however you can
Your uniform is clean and properly worn with your name tag
The Desired Qualifications of a Houseman position include:
Ability to complete assigned tasks without close supervision
Previous janitorial or building services experience
Willingness to help out in all areas of the Rooms department
Ability to communicate over the radio in English
Ability to understand and follow all safety related rules at all times while doing assigned tasks
Ability to handle the physical aspects of the job, long periods of standing, lifting up to 50lbs, bending, twisting, etc.
Must be able to work flexible schedule, including nights, weekends, and holidays
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personal practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
Maintain the cleanliness and appearance of the hotel. Provide customers with quality service in a timely and friendly manner.
Benefits:
Health insurance
Dental Insurance
Vision insurance
Life Insurance
401(k)
Employee assistance program
Employee discounts
Paid time off
Referral program
Short Term Disability
Complimentary Shift Meal
Employer Provided Uniforms
Hotel Discounts with OPL
Discounts available for food + beverage and retail outlets
Summary:
The core job Duties & Responsibilities of the Houseman include but are not limited to:
Keep hotel public areas inside and out, clean and stocked on an on-going basis throughout the shift and as scheduled or instructed by Housekeeping management
Follow proper procedures when entering a vacant guest room. Collect, gather and remove all soiled linen and trash from the room.
Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel
Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators (including elevator tracks)
Make deliveries to guest rooms for guest requested items such as amenities, rollaway beds, cribs, bedding, etc. as quickly as possible
Deliver supplies and linen to room attendant carts, removal of trash and linen from room attendant carts, removal of trash and linen from checked out guest rooms
Follow instructed procedures for entering a guest room when room is occupied by a guest
If instructed perform basic maintenance such as change light bulb or batteries for the TV remote control
Adhere to the Housekeeping Department procedures for reporting maintenance problems found in the public areas and in the fitness center
Adhere to the Hotel’s Key Control policy when handling your issued pass key card and other hard keys issued
Adhere to the Hotel’s lost and found procedures in finding items in guest or public areas
Adhere to the Hotel’s two-way radio procedures when talking on the radio. Follow procedure for checking out and returning the radio. Wear the designated earpiece for receiving radio contact
Keep designated storage areas clean and orderly and follow instructions for stocking linen and/or supply closets
Complete any special projects as given by the Executive Housekeeper or Housekeeping Management
Follow instructions in use of all chemicals and cleaning agents, including the use of personal protective equipment
Follow all Hotel and department safety rules as instructed by manager. Report any safety hazard immediately
Report any on the job injury to your manager regardless of how minor you think the injury might be
Other duties as assigned which may include performing duties other than those listed in this position description in the Housekeeping department or other department in the Hotel
The Guest Service Expectations for a Houseman include but are not limited to:
Provide a proper greeting to the guest at their room, and announce what you are delivering
Smile and greet the guests as you encounter them throughout your shift
Keep your assigned areas clean and stocked throughout your shift
Do not inconvenience the guests during your cleaning routines
Assist other departments as requested
Assist the guest whenever and however you can
Your uniform is clean and properly worn with your name tag
The Desired Qualifications of a Houseman position include:
Ability to complete assigned tasks without close supervision
Previous janitorial or building services experience
Willingness to help out in all areas of the Rooms department
Ability to communicate over the radio in English
Ability to understand and follow all safety related rules at all times while doing assigned tasks
Ability to handle the physical aspects of the job, long periods of standing, lifting up to 50lbs, bending, twisting, etc.
Must be able to work flexible schedule, including nights, weekends, and holidays
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personal practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.