Fitness Director Job at Unassigned Department in San Francisco

Career Opportunities with NFC Amenity Management

A great place to work.

Careers At NFC Amenity Management

Current job opportunities are posted here as they become available.

We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Experience in supervising others is a plus. Making eye contact and being welcoming are essential! The annual salary for this position is $62,000 plus 50%-60% commission on PT services.

Some schedule flexibility is required for emergency shift coverage.

NFC Amenity Management is the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.

An NFC Amenity Management Spa/Fitness Director creates a well-run operation that encompasses the fitness center, spa, and amenity space. This is achieved by developing a winning team to ensure that all clients and guests receive a 5 Diamond Experience.

Reports To: Area Director

Responsibilities

• Ensures the Fitness/Spa and Amenity spaces are operating effectively and in accordance with Property Management and/or Board of Directors' expectations
• Develop a monthly Calendar of Events
• Maintain Client Satisfaction, which will result in the retention of the Contract
• Ensures each client and guest receives a Warm Welcome and Fond Farewell
• Recruits, trains, motivates, supervises, and mentors team members - leads by example
• Ensure that all team members are trained to react intelligently and quickly to any and all emergency situations
• Use the Company Approved Team Scheduler to ensure payroll budget compliance
• Ensures team members follow 5 Diamond Performance Standards
• Complete necessary Payroll Tasks by the Company deadlines
• Always looking for ways to “Wow” all clients by exceeding their expectations and striving to provide aggressive hospitality
• Complete team member evaluations as required. Make hiring, promotion, disciplinary, and termination recommendations to the Area Director.
• Maintain professional and technical knowledge of spa services and personal training by staying current with industry trends.
• Covers shifts for team members to ensure proper staffing requirements are maintained
• Attends company meetings/trainings and ensures all team members participate in company training sessions
• Maintain consistency of the entire team in enforcing rules and regulations established by management, and complete daily inspections using cleaning checklists to ensure cleanliness.
• Adheres to all NFC policies
• Follows HR and Risk Management protocols
• Monitors and reviews daily employees’ performance and provides necessary support, training, or counseling as needed
• Performs miscellaneous job-related duties as assigned
• Passion for Spa and Fitness, and helping others achieve their goals
• Must have an outgoing personality
• Must be hospitality-driven and offer any necessary assistance to clients and guests
• Must be able to coach and mentor team members
• Must possess the ability to multitask
• Must possess the ability to work in a team environment

Wellness Programming:

• Personal Training
• Fitness Testing
• Monthly Fitness Workshop
• Monthly Fitness Social
• Bi-monthly Nutritional Talk
• Quarterly Fitness Outings
• 25 Virtual Fitness Classes
• 4 Virtual Social Programs
• Fitness Pool Programming
• Social Media
• Wellness Newsletter

Knowledge, Skills & Abilities Required

• Basic knowledge of Microsoft Office (Word & Excel) and the Internet
• Proven organizational skills that exemplify attention to detail from the beginning to the end of each project undertaken
• Proven leadership ability to develop and motivate team members and effectively provide supervision, as well as train members to deliver high-level customer service
• Effective interpersonal communication skills (written and oral) with the ability to engage positively with clients
• Diplomatically handle delicate and challenging client concerns
• Must be well-versed in budgetary and cost control responsibilities
• Ability to lift 50 pounds

NFC Amenity Management offers a range of benefits, including:

• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
• Start earning generous paid time off as of your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

All employees must be authorized to work in the United States. NFC Amenity Management is an equal opportunity employer.