Field Maintenance Technician - Restaurant Equipment

Sprint Food Stores is part of the EG America family of brands, one of the fastest-growing convenience store retailers in the United States. Our commitment to becoming America’s #1 one-stop destination is reflected in our diverse services, including excellent fuel, grocery, merchandise, and food service. With over 1,500 locations and more than 18,000 employees nationwide, we take pride in our operational excellence under various store banners, including Certified Oil, Cumberland Farms, Fastrac, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters, located in Westborough, Massachusetts, houses our Store Support Center, Company Warehouse, and Culinary Center. What We Offer: Take home vehicle All tools provided Work-life balance On-call stipends Reasonable overtime expectations Training & 3 year pay raises for entry-level/inexperienced technicians Competitive wages Work today, get paid tomorrow with our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days Employee recognition and awards And much more! Position Summary: The Field Technician will travel to various store locations to perform maintenance and service repairs on a range of commercial food service equipment. You will collaborate with dispatchers and team supervisors to efficiently manage and complete maintenance calls. Responsibilities: Repair and refurbish equipment such as frozen beverage machines, fountain soda dispensers, coffee brewers, gas dispensing equipment, and refrigerated cases. Conduct preventative maintenance on food service equipment including frozen beverage units, coffee brewers, and high speed ovens. Manage parts inventory on your service truck, including performing weekly cycle counts and periodic physical inventory. Travel to multiple locations daily and work independently with minimal supervision. Receive and prioritize dispatches via email and phone, maximizing equipment up-time. Update job statuses and notes using our online work order management system, providing detailed resolution notes. Maintain accurate truck inventory through weekly cycle counts and annual inventory checks. Ensure your service vehicle is clean, well-stocked, and properly maintained. Perform other job-related duties as assigned by the Department Manager. Working Relationships: You will interact with internal Facilities Managers, dispatchers, parts departments, and retail store team members. Collaboration will also extend to other technical peers, including HVAC Technicians, Fuel Maintenance Technicians, and General Maintenance Technicians. Minimum Education:

High school diploma or equivalent. Preferred Education:

Trade school and/or an Associate’s Degree. Minimum Experience:

0-2 years of related experience is required. Preferred Experience:

2+ years of experience repairing food service equipment, including high speed ovens, food warmers, and coffee brewers, especially brands like Taylor or FBD. Additional skills in other trades like HVAC, plumbing, or electrical are a plus. Other Requirements: Physical:

Must be able to lift up to 80 pounds and perform regular physical activities such as grabbing, pushing, pulling, bending, kneeling, twisting, and climbing. Travel:

This position requires travel to multiple locations throughout each shift. Hours & Conditions:

Hours and shifts may vary, requiring flexibility and the possibility of overtime when necessary. At EG America, diversity is celebrated, and we value unique backgrounds and experiences. If you are passionate about delivering exceptional results, thrive in a fast-paced environment, and have experience in business management or related fields, we want to hear from you – even if you don’t meet every single requirement!