GI Associates is hiring: Receptionist in Town of Oconomowoc

We at GI Associates are here for our patients. GI Associates is the largest gastrointestinal specialist private practice in Wisconsin. We are offering various positions across our multiple locations. Our positions come with an amazing benefits package that includes medical, dental, vision, short- and long-term disability, PTO, Retirement (7% paid by GI Associates), 401k plans, flexible spending, basic and supplemental life insurance, paid anniversary day and more! We enjoy a healthy work-life-balance, as our offices are open from Monday to Friday.

We pride ourselves on our ability to work as a team at all levels of our organization and we have a high potential for mobility within our organization. We value longevity and encourage our employees to seek out educational opportunities to better themselves and their careers; we want you to grow with us.

Job Summary Of Receptionist

The receptionist is responsible for greeting patients, verifying personal and insurance information, and scheduling appointments when necessary. The receptionist is instrumental in helping patients feel welcomed and comfortable at our offices.

Hours: 6:30-5:00 Four Days/week (Tuesday Off)

Summary Of Essential Job Functions Of Receptionist

• Ability to answer incoming calls by identifying the company, department, and self
• Answers and routes incoming calls to appropriate departments
• Greets patients and determines nature of visit
• Welcomes patients with eye contact, smile, and immediate verbal acknowledgement
• Updates and corrects information in computer and notifies business office of any changes
• Collects appropriate co-pays
• Schedules follow-up appointments appropriately
• Generates office routings
• Maintains a professional, neat, and organized workstation as patient’s first impression
• Utilizes Practice Management System and Electronic Medical Record appropriately and efficiently as related to job tasks
• Offers assistance and support pleasantly and willingly at point of service
• Obtains referrals if necessary for patients
• Maintains a well-organized waiting area
• Performs general clerical: data entry, photocopying, filing, faxing, and e-mailing
• Maintains a professional attitude at all times
• Flexible in meeting the needs of the department
• Knowledge of and compliance with HIPAA standards
• Maintains a high level of patient confidentiality
• Facilitates a harmonious work environment, whereby treating all patients and coworkers with respect and dignity
• Maintains a safe work environment
• Maintains a clean and organized workstation
• Adheres to all current and future guidelines/policies set forth in the GIA employee handbook
• Willingness and ability to travel to other GI Associates locations as needed to support operational needs
• All other duties as assigned

Minimum Requirements Of Receptionist

• High school diploma or equivalent, required
• One year minimum customer service and/or medical office experience

Physical Requirements Of Receptionist

• Ability to remain in a stationary, seated, position for 90% of the time, or greater, throughout the workday
• Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment
• Speaking and hearing ability sufficient to communicate in person or over the phone/headset
• Capable of reaching overhead and bending down periodically to acquire paperwork, documents, items in desk, etc.
• Occasionally must be able to lift up to 10 pounds when moving boxes/packages inside the office