Diamond Nail Salon And Spa is hiring: Receptionist in Weatherford

Overview

We are seeking a Salon Receptionist to be the first point of contact for customers visiting our salon or reaching out to learn about our beauty services. The responsibilities include greeting customers as they arrive, answering questions about services via phone, Facebook, or in person, and processing transactions. To succeed in this role, you should be highly organized and capable of managing clients with grace, even during peak demand. You will help enhance our reputation by developing friendly, trustworthy relationships with customers.

Responsibilities

• Warmly greet clients, escort them to the appropriate station, and notify the assigned beauticians of their arrival.
• Book and verify appointments by phone and in person.
• Process transactions (cash and credit cards) and issue receipts.
• Offer beverages and chat with clients who are in the waiting area.
• Welcome walk-ins, answer questions about services, and schedule appointments based on availability.
• Inform clients about new services and discounts.
• Update client records with contact information, appointments, and services offered.
• Update a list of supplies that need to be restocked.
• Perform other job-related duties as requested.

Requirements and skills

• Proven work experience as a Salon Receptionist, Front Desk Representative, or in a similar role
• Hands-on experience with office equipment, such as printers and POS systems
• Familiarity with processing transactions
• Excellent communication abilities (verbal, phone) with a customer service attitude
• Solid organizational and record-keeping skills
• Ability to remain calm under stressful circumstances
• Be prepared to work different shifts, including weekends and holidays.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Individual and Family Services