Plymouth Physical Therapy Specialists is hiring: Receptionist in Shelby Township

Overview

Plymouth Physical Therapy Specialists is looking for a professional, friendly and organized front desk receptionist to join our growing team. The ideal candidate will be detail-oriented, able to handle a multi-line phone system, and multi-task in a fast-paced environment, while maintaining a welcoming presence with patients as the first greeter. The position will involve customer service, insurance verification, data entry, and overseeing day-to-day operations.

Responsibilities

• Obtains and enters new patient demographics; updates patient information in the computer system to maintain accuracy for billing.
• Obtains insurance information as required by office policies.
• Verifies insurance benefits and obtains authorizations as needed to process patients for services.
• Collects all co-pays and balances as required by office policies.
• Reviews all forms for accuracy and completion according to office policies.
• Schedules patient appointments at check-out.
• Answers phones and transfers to appropriate staff.
• Maintains a clean and orderly waiting area.
• Adheres to HIPAA regulations and guidelines.
• Completes additional tasks to assist the Director and Practice Manager as necessary.

Qualifications

• Computer proficiency.
• Effective organization and problem solving skills.
• Excellent customer service, interpersonal and communication skills.
• High level of accuracy and attention to detail.
• Ability to work effectively independently as well as within a team.
• Ability to multitask and prioritize responsibilities.

Hours

• 20-30 hours per week.
• Clinic hours are from 6 AM to 7 PM.
• Some Saturdays may be required.

Job Function

• Administrative

Industry

• Physical, Occupational and Speech Therapists