Together Women's Health is hiring: Medical Receptionist in Royal Oak

3 days ago Be among the first 25 applicants

Women First OBGYN, a Partner Practice of Together Women's Health, is seeking a full time Receptionist to join their growing team.

The Receptionist is a brand ambassador and is responsible for providing a warm welcome to every patient, every time. This role must provide outstanding customer service to each patient either on the phone or in person. The Receptionist is also responsible for greeting patients, scheduling future appointments, and utilizing the Electronic Health Record system in a professional and efficient manner.

Overview

Overview information about the role and organization appears here in a clear, concise form.

Responsibilities

• Greet every patient with a smile and provide outstanding customer service.
• Complete and update patients\' insurance information accurately and efficiently.
• Utilize the Electronic Health Record system to complete the registration process and facilitate patient visits with physicians, certified nurse midwives, or diagnostic technicians.
• Complete the check-out process by assisting with scheduling future appointments and providing referral information as directed by providers.
• Verify insurance eligibility to ensure timely billing to third-party vendors.
• Collect co-pays and deductibles as directed by billing policies.
• Answer the appointment line and monitor the email appointment request system.
• Schedule appointments for patients at one of the office sites and/or diagnostic departments.
• Maintain a strong commitment to providing exceptional service and ensuring each patient encounter is professional and caring. Experience in a medical setting is preferred; new graduates from a certified medical assistant / receptionist program are welcome.
• Minimum requirements include prior customer service experience and, preferably, one year of medical office experience.
• Strong communication skills, both oral and written, and the ability to multitask and stay detail-oriented.

Qualifications

• New graduates from a certified medical assistant / receptionist program welcomed; previous medical office experience preferred (1 year).
• Strong verbal and written communication skills.
• Detail-oriented with the ability to multitask.

What’s in it for you?

As a full-time team member, you will have access to a range of benefits including health care plan (medical, dental & vision), retirement plan with a generous company match, life insurance, paid time off, short-term and long-term disability, and a team of smart, passionate, and friendly people.

Together Women’s Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.