Southern Veterinary Partners is hiring: Veterinary Receptionist in Kuna

Overview

Join to apply for the Veterinary Receptionist role at Southern Veterinary Partners. Treasure Valley Veterinary Hospital in Kuna provides gold-standard veterinary medicine for small animals and pets, with a team-focused, compassionate environment. This is a receptionist position focused on client communication, appointment scheduling, and administrative support.

Responsibilities

• Receive and place calls to clients for the purpose of scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, such as referral documentation and previous medical history.
• Assist clients with instructions, information, invoices, dispense prescription items per veterinarian’s instructions, and schedule future appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Manage the financial needs of the hospital by maintaining accurate balances, handling client transactions, and following cash/credit procedures and opening/closing procedures.
• Provide excellent customer service and professional communication.
• Educate clients on preventative care, pet health needs, treatments, and available hospital services.
• Maintain a positive attitude in interactions with clients, pets and teammates; show empathy toward clients and treat pets with compassion and respect.
• Utilize standard office/business equipment.
• Demonstrate knowledge of veterinary medical terminology and procedures.
• Flexible schedule including some weekend and holiday shifts.
• Experience with veterinary software is preferred; ability to work independently and take direction as needed.
• Strong organizational skills and good verbal/written communication, judgment, and ability to manage stressful situations.

Qualifications

• Experience in a veterinary or medical receptionist role preferred; knowledge of veterinary terminology is a plus.
• Strong communication and customer service skills.
• Ability to work independently and within a team; strong organizational skills.
• Proficiency with veterinary software or hospital information systems preferred.

Compensation and Benefits

• Pay range of $15-$16/hour based on experience
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Public Holidays) - for eligible positions only
• Teladoc—FREE doctor access 24/7
• Discounted Veterinary Care
• EAP (Employee Assistance Program)
• Mission Pet Health offers educational assistance for qualified teammates

About the Organization

Mission Pet Health is veterinarian-led, people-focused and pet-obsessed. The organization supports hospital teams with back-end services so clinicians can focus on medicine and patient care. Mission is part of Southern Veterinary Partners and Mission Veterinary Partners, with a network of hospitals and teammates nationwide.