LN Venues, Food and Beverage Manager - Ace of Spades Job at Live Nation Entertai

LN Venues, Food and Beverage Manager - Ace of Spades

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities.

Job Summary

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed.

What This Role Will Do

• Ensure that standards are being met regarding staff uniforms, quality of service/food, timeliness of food, guest relations
• Ensure comfortable atmosphere in room (lighting, temperature, music volume, cleanliness-line of sight)
• Assist and support staff in any of their job functions as needed
• Conduct daily pre-shift in an upbeat and motivational manner
• Conduct informative and motivational pre-shifts
• Direct interaction with trainers and trainees
• Conduct 100% table visits
• Ensure that service is up to Live Nation standards
• Assist in perceiving and troubleshooting potential problems
• Assist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levels, checking out all servers and bar staff at end of shift
• Responsible for bank and adherence to Live Nation cash handling policy
• Assist in filling “change” requests from bartenders and servers
• Maintain Livenation safety and sanitation standards and hold staff accountable for doing the same
• Support and communicate with all other departments
• Enter all liquor orders and manage inventory process for the bars
• Monitor the labor cost of the shift, paying close attention to overtime
• Work directly with the special events department on executing and preparing for all special event orders to ensure proper staffing levels, food and beverage requirements are met, and that all aspects of the event are carried out to the client’s approval
• Accurate accounting close-out of special events
• Checking the accuracy of labor system at the end of the shift
• Oversee parties/special events in the rooms
• Provide guidance in executing outstanding guest service while following the Live Nation Entertainment implemented Steps of Service
• Conducts performance counseling and ensures discipline procedures follow all Live Nation guidelines
• Recruitment and Training of hourly staff members
• Develop strategies to generate/enhance revenue

Required

• RBS/ Responsible Beverage Service Certification or Equivalent
• Ability to work late hours
• 3 years supervisory experience in high volume restaurant/live entertainment environment
• Working knowledge of restaurant and bar operations
• Entry level knowledge of state, federal and local liquor laws, retail operations, computers (Microsoft Office- Word, Excel, Access and PowerPoint)
• Skill in leadership, guest relations, decision making and staff schedule maintenance
• Ability to engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate, diffuse possibly volatile situations with tact
• High School diploma

Preferred

• Point of Sales knowledge, preferably Spot On
• Some college or college degree

Physical Demands/Working Environment

• Working environment is fast-paced, loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 35 lbs using proper lifting techniques

Benefits & Perks
Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits: HEALTH, YOURSELF, WEALTH, FAMILY, CAREER, and OTHERS.

EQUAL EMPLOYMENT OPPORTUNITY
Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law.

The Expected Compensation For This Position Is $57,000.00 USD - $72,000.00 USD