Brown University Health is hiring: MH Unit Secretary/Unit Assistant in Taunton

Overview

Join to apply for the MH Unit Secretary/Unit Assistant role at Brown University Health.

SUMMARY: Unit Information Secretaries work in the nursing area of hospitals. They are primarily the conduit for information management and processing, to ensure the operations of the unit. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences, Patient and Community Focus and Collaborate.

Responsibilities

• Coordinate unit activity, main point of contact between unit and transport, ancillaries, and physicians.
• Answer all calls by identifying department and name.
• Monitor new orders – transport and ancillary orders, test additions, and communicate to the appropriate nurse.
• Maintain and update physician pager numbers monthly for nurses, essential during downtime.
• Report telephone problems and route issues to Communications; escalate to Director/Supervisor as needed.
• Maintain a list of phone numbers of physicians in the area.
• Monitor patient arm bands for accuracy and contact registration/admissions for replacements as needed.
• Maintain stock of lab/x-ray requisitions for downtime.
• Report printer and computer problems and coordinate with help desk; inform Director/Supervisor.
• Provide and track data (e.g., page to MD and response, discharge information) as requested for department flow.
• Order and maintain accurate par levels for inventories.
• Assist in maintaining a safe environment and intervene appropriately.
• Notify charge nurse, Director/Supervisor of patient concerns following proper procedures.
• Initiate and track facilities, BioMed, housekeeping and IT work orders; arrange repairs as needed.
• Notify BioMed of malfunctioning equipment and track repair/return of equipment to the department.
• Copy charts and other materials as requested.
• Maintain compliance with BLS, TB, Fit testing and other minimum job requirements.
• Participate on committees as requested and support quality improvement projects as directed.
• Respond to staffing needs by cross-training and floating to other units; assist in filling staffing holes as directed.
• Complete work assignments within an acceptable time frame; develop efficient working relationships.
• Maintain reliable attendance; contribute to team efforts to achieve positive outcomes.
• Ensure quality services; provide creative solutions and strive for continuous improvement.
• Monitor paper documentation for dates, times, and signatures; keep nursing desk tidy and current.
• Organize workspaces as requested by department leadership.

Minimum Qualifications

• Certified Nursing Assistant Certification
• Demonstrates computer knowledge
• Knowledge of medical terminology
• Customer service skills
• High School Education
• Ability to assist lifting and carrying up to 20 lbs
• Ability to sit for an extended period

Preferred Qualifications

• College degree preferred
• Previous experience in role preferred
• Meditech knowledge preferred

Pay

$18.86-$27.53

Location

Morton Hospital - 88 Washington Street Taunton, Massachusetts 02780

Work Type

Per Diem Nights

Work Shift

Variable

Driving Required

No

Union

1199 Seiu United Healthcare Workers East

Equal Opportunity

Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location, work type, and other job details are provided for candidate information and do not imply guaranteed employment.