Restaurant Manager Job at Restaurant Associates in New York

Overview

Join Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation’s most prestigious museums, performing arts centers and corporations.

Position Title: Restaurant Manager

Salary: $80,000 – $85,000

Reports To: (Position details not specified)

Key Responsibilities

• Hires, trains, and develops all FOH restaurant staff in fine dining service standards
• Maintains schedules, payroll and other administrative tasks to support food and beverage cost controls, including inventory and pars
• Organizes and conducts pre-shift and departmental meetings daily
• Maintains communication with all departments to ensure customer service needs are met
• Creates seating charts and station assignments daily, and coordinates with support staff for daily operations
• Maintains all reservation systems to accommodate business demands
• Creates side work assignments and ensures completion with wait staff
• Maintains the highest level of service to clients/guests and ensures satisfaction
• Maintains cleanliness and presentation of the dining room
• Investigates and resolves client/guest complaints in a timely, professional, diplomatic manner

Preferred Qualifications

• Bachelor’s Degree preferably in hospitality, or equivalent fine dining experience
• Six to eight years of upscale fine dining with at least three years of management experience
• Cash handling and reconciliation of cash banks and POS systems
• Ability to hire, develop, train, coach and counsel hourly associates
• Ability to plan, market and execute special events/promotions
• Ability to monitor and track budgets and expenditures
• Excellent written and verbal communication skills
• Excellent knowledge of customer service techniques and current service standards
• Ability to remain poised and focused under pressure
• Knowledge of basic office programs (Word, Excel, Outlook) and reservations systems
• Conformity to the highest standards of personal integrity and ethical behavior
• Professional appearance and demeanor

Benefits

• Medical, Dental, Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Apply to Restaurant Associates today. Restaurant Associates is a member of Compass Group USA. Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Req ID: 1456659