Restaurant Manager Job at Kaskaid Hospitality in Roseville

Overview

Join to apply for the Restaurant Manager role at Kaskaid Hospitality.

Responsibilities

• Provide positive and proactive interaction with guests and maintain great relationships with guests.
• Manage the human resource function in the restaurant, including recruitment, selection, orientation, training, scheduling and performance management.
• Implement and maintain effective two-way communication systems for all staff (pre-meal, weekly, monthly meetings).
• Maintain a positive working relationship with clients and service teams.
• Ensure timely meal service and uphold food quality, handling, safety, service and cleanliness standards; supervise service during dining hours.
• Respond to guest complaints in person or via email for electronically received complaints.
• Schedule staff and approve shift pickups in Hotschedules.
• Train and develop all staff to enable them to carry out their duties.
• Brief front-of-house supervisors before service to ensure complete communication to staff.
• Maintain knowledge of service requirements, menu detailed items, ingredients, appearance, texture, garnish and presentation.
• Participate in employee meetings, reviews and development.
• Assist with events on and off property.

Qualifications

• High school diploma or GED
• 3 years of supervisory experience, including alcoholic beverage service
• Experience managing POS systems and daily cash controls
• Operational knowledge of cash handling procedures and reconciliation
• Strong customer service experience and quality consciousness
• Ability to supervise, motivate others and act as a role model
• Effective communication, problem solving, planning, organizational and creative skills
• Time management, ability to delegate and multi-task
• Integrity and ethical behavior
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Knowledge of Aloha, Compeat, Tripleseat and Hotschedules a plus
• ServSafe or Department of Health certification a plus

Position details

• Position type: Full-time (salaried, exempt from overtime)
• Location: Minneapolis, MN
• Hours: 50-hour work week; hours vary between 8 AM and 2 AM depending on location
• Compensation: $62,000.00 per year

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Culture and values

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.