Housekeeping Manager Job at Auberge Resorts in Kennebunk

A beloved local landmark for over 150 years, White Barn Inn, Auberge Collection is synonymous with warm New England hospitality, rustic charm, and uncompromising attention to detail. Just a 90-minute drive north of Boston in the charming coastal town of Kennebunk, Maine, the 28-room property is renowned as one of the country’s most distinctive getaways offering supreme levels of quality, luxury, and gracious service.

The hotel's four waterfront cottages and one-of-a-kind houseboat boast coastal views and access to White Barn Marina. Amenities include an outdoor infinity pool, coastal views, an award-winning spa, two restaurants, convenient access to fine shopping and art galleries in Kennebunkport, as well as a variety of experiences from bike riding to local apple orchards to traditional Maine lobster bakes.

Job Description

Step into the forefront of hospitality as our Housekeeping Manager, where your meticulous eye for detail and leadership skills will ensure impeccable cleanliness and guest satisfaction. Leading our housekeeping team, you'll orchestrate a symphony of cleanliness, setting the stage for memorable guest experiences and elevating our establishment's reputation for excellence.

• Supervise and lead the housekeeping staff, including hiring, training, scheduling, and performance management, to ensure efficient and effective operations.
• Maintain high standards of cleanliness and hygiene throughout the property, conducting inspections and implementing procedures to uphold cleanliness standards.
• Manage housekeeping supplies and equipment, including ordering, stocking, and inventory control, to ensure adequate supplies for daily operations.
• Address guest concerns or complaints related to housekeeping services promptly and professionally, ensuring guest satisfaction and resolving issues promptly.
• Develop and manage the housekeeping department budget, monitoring expenses, labor costs, and purchasing to optimize efficiency and meet financial goals.

Qualifications

• Several years of experience in housekeeping roles, with progressively increasing responsibilities, demonstrating expertise in cleaning procedures, staff supervision, and quality control.
• Strong leadership, communication, and interpersonal skills, with the ability to motivate and inspire a diverse team, foster a positive work environment, and achieve departmental goals.

Additional Information

US Hotels New England LLC is an Equal Opportunity Employer, M/F/D/V. US Hotels New England LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, US Hotels New England LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.