Tanner Health is hiring: Security Dispatcher - Security (Evenings) (PRN) in Carr

Overview

Security Dispatcher - Security (Evenings) (PRN) role at Tanner Health. The Security Dispatcher is responsible for the effective and efficient handling of requests for Security assistance for all Tanner facilities and the accurate and concise documentation of security responses. The work is performed in a fast-paced environment where the ability to multi-task and prioritize work is crucial in the accomplishment of work tasks. Tasks include the processing of emergency and security calls. The job must be performed with the highest regard for professionalism, confidentiality, speed, and accuracy.

Responsibilities

• Process emergency and security calls and document security responses accurately and concisely.
• Maintain professionalism, confidentiality, speed, and accuracy in all communications and actions.

Qualifications

• Education: High School Diploma or GED.
• Experience: Six months of medical/public safety dispatch experience or one year of high call volume experience required.
• Excellent customer service and communication skills are required. Clear and easily understood speaking voice.
• Ability to think quickly and clearly under stressful situations, establish priorities, and pass on information as needed.
• Strong critical thinking skills and good judgment under pressure. Ability to react logically to unusual situations.
• Ability to work at a fast pace and make swift decisions to facilitate effective communication during stressful and emergency events.
• Interpersonal skills to communicate effectively with hospital personnel, patients, and outside callers to gather and exchange information.
• Friendly, responsive, service-minded attitude toward internal and external customers.
• Ability to multi-task and work with frequent interruptions.
• Collaborative, team-oriented; able to contribute to goal achievement and foster a positive work environment. Effective ideas sharing and openness to feedback; contributes to process improvements.
• Detailed information gathering and writing skills with excellent spelling and grammar.
• Shift work that includes weekends, holidays, and extended shifts; shifts may change with or without notice.
• Subject to an annual background check.

Job Details

• Senioriy level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Hospitals and Health Care
• Location: Douglasville, GA