Live Nation Entertainment is hiring: Security Manager in San Francisco

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”.

Job Summary

The Masonic is seeking a Venue Security Manager. The Security Manager is responsible for the overall management of the security department to ensure guest, employee, artist and venue safety. Also, control's cost and ensures total guest satisfaction by guarding, patrolling, monitoring the premises to prevent theft, violence, or infractions of rules.

Responsibilities

• Work in conjunction with the General Manager, Assistant G.M. and Operations Supervisor to ensure compliance with all policies and procedures that relate to the Security department as well as local, state and federal laws and regulations.
• Advance Security protocol with tour as needed under direction of GM, AGM and Ops Supervisor.
• Monitor and authorize ingress/egress of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Moves throughout the venue and all areas to visually monitor and take corrective action when needed.
• Attend day of show Security meeting with Tour and Venue Production.
• Monitor Venue supervisors, ensuring all areas are reasonably staffed for the show.
• Provides guidance and improvement and implements necessary adjustments.
• Investigates and resolves security complaints. Interacts positively with guests.
• Circulate among visitors, patrons, or employees to preserve order and protect property.
• Writes reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Interviews, selects, trains, supervises, counsels and disciplines security staff for the efficient operation of the security department.
• Partner with fellow band members at the end of show to close the venue- this may include setting up chairs for seated events, collecting chairs from auditorium floor.
• Organizes and conducts meetings and communicates pertinent information to the staff. Schedules and directs staff in their work assignments.
• Regularly reviews and evaluates the department and recommends and implements new operational policies and procedures when necessary.
• Other duties as assigned by Venue Management.

Requirements

• High School Diploma or equivalent preferred.
• At least 2 years of experience in a similar role
• Working knowledge of security operations, safety practices in a business environment and enforcement procedures.
• Strong strategic thinking and creative problem-solving skills
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• A strong sense of teamwork and ability to execute programs
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting

EEO Statement

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.