Manulife
Employer Industry: Financial Services
Why consider this job opportunity:
Salary up to $64,250
Opportunity for career advancement and growth within the organization
Flexible remote work arrangement
Comprehensive benefits package, including health, dental, and wellness benefits
Generous paid time off program, including up to 150 hours of vacation and 11 paid holidays
Supportive and inclusive work environment that values diversity
What to Expect (Job Responsibilities):
Deliver trusted, professional, and reliable service to clients, fostering customer satisfaction and loyalty Meet quality and productivity expectations to ensure a positive client experience Provide effective and timely resolution of a range of customer inquiries Maintain a positive and cooperative tone with customers and coworkers Complete ongoing training to stay informed about product, industry, service, and policy changes What is Required (Qualifications):
Post-secondary education or high school diploma Customer service or financial services experience is a plus Outstanding verbal communication skills and strong telephone etiquette Ability to thrive in a fast-paced call center environment and manage multiple tasks Demonstrated problem resolution and effective listening skills How to Stand Out (Preferred Qualifications):
Current SIE, Series 6 or 7, Series 63 certifications Working knowledge of IRAs and other retirement products We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
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Deliver trusted, professional, and reliable service to clients, fostering customer satisfaction and loyalty Meet quality and productivity expectations to ensure a positive client experience Provide effective and timely resolution of a range of customer inquiries Maintain a positive and cooperative tone with customers and coworkers Complete ongoing training to stay informed about product, industry, service, and policy changes What is Required (Qualifications):
Post-secondary education or high school diploma Customer service or financial services experience is a plus Outstanding verbal communication skills and strong telephone etiquette Ability to thrive in a fast-paced call center environment and manage multiple tasks Demonstrated problem resolution and effective listening skills How to Stand Out (Preferred Qualifications):
Current SIE, Series 6 or 7, Series 63 certifications Working knowledge of IRAs and other retirement products We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
#J-18808-Ljbffr