d'Lite Healthy On The Go
Overview
POSITION OVERVIEW: The General Manager [GM] is the leader of the restaurant management team. The GM is responsible for overseeing the operational and financial performance of the restaurant and ensuring core values are carried out through execution. The GM plans, schedules, oversees, and participates in restaurant operations. The GM is a role model for company culture and maintains the highest standards in food production and guest experience, delivering the best food and beverages in a clean, friendly, and safe dining environment. Location: Phoenix, AZ Employment Type: Full-Time Salary: Competitive Job Description POSITION OVERVIEW: The General Manager [GM] is the leader of the individual restaurant management team. The GM is responsible for overseeing the operational and financial performance of the restaurant and ensuring core values are carried out through execution. The GM is expected to plan, schedule, oversee, and participate in the operations of the restaurant. The GM is to be the role model for the company culture, and always exhibit the highest standards in food production and in overall guest experience, by delivering the best food and beverages, in the cleanest, most friendly and safest dining environment. The GM reports directly to the assigned District Manager [DM] and at times, the Leadership Team [LT]. The GM is accountable for executing the policies, procedures and direction provided by the DM and the LT. The GM is responsible for overseeing the restaurant's overall financial and operational performance and is expected to meet the requirements of achieving the Training Store Certification. As the store leader, the GM must be able to perform ALL restaurant tasks as needed and ensure proper execution of company standards, policies and procedures including monitoring and maintaining the overall guest experience, and the safety and security of team members and company assets. The GM will have successfully completed and met the requirements of the D\'Lite Manager in Training Program. The GM must be able to fluently speak and write in English to communicate with customers, vendors, and leadership, and must maintain professional dress, speech, and behavior at all times. Rewards for meeting our high standards In return for the GM skills and dedicated effort, the GM will receive a competitive compensation package, an opportunity to thrive in a challenging, enriching and rewarding environment, with the opportunity to grow with us as we begin a period of exciting growth. The GM will be empowered to lead the team and be provided the tools to do so. Responsibilities
Oversee day-to-day management of team members, shift leaders, and model company standards for quality service, cleanliness, product and procedure knowledge, accuracy in execution, team appearance, professionalism and sales building. Continuously inspect the restaurant for cleanliness and readiness. Ensure duties and tasks are performed correctly; demand excellence. Perform work of other team members as needed, leading by example and following standards strictly. Conduct quality checks and follow company procedures for documentation throughout the day, including food and drink accuracy. Maintain optimal staffing levels through effective scheduling and deployment procedures, and drive the store training process to create a versatile team. Conduct and/or delegate team member training. Manage the overall scheduling and payroll process: write schedules, manage schedule requests, verify hours worked and approve bi-weekly payroll. Maintain employee files and comply with applicable laws. Approve time and tip reporting for payroll hours. Conduct inventory and ordering, and outside shopping. Field applications, conduct interviews/on-boarding. Address performance-related issues and report to DM and/or LT; conduct team member performance reviews and evaluations. Reconcile daily audits and receipts, overseeing sales, comps, voids, employee meals, and conducting blind drops. Deposit drops with compliant cash handling procedures. Address customer complaints and report to DM and/or LT; perform table touches to ensure order accuracy, food quality, and guest satisfaction. Field equipment maintenance and service. Field catering inquiries; oversee process and follow up. Use and implementation of all company methods, systems and processes. Regular and predictable attendance: Sunday – Saturday 5:30am to 5:30pm. Requirements
KNOWLEDGE, SKILLS, EDUCATION + EXPERIENCE REQUIRED FOR THE JOB: 21+ years of age High school graduate 3–5 years restaurant management experience, with at least 2 years as a general manager College or culinary school degree preferred but not required Prior supervisory/leadership experience is a plus Able to maintain a clean, safe and harassment-free environment Dependable, honest, trustworthy, and possessing integrity Courteous and enthusiastic Exceptional communication and guest service skills Basic math and computer skills Ability to handle multiple projects simultaneously and set priorities Successful completion of Manager in Training Program Proficient on Aloha POS Proficient in Microsoft Excel Physical Demands
Never = 0% | Rarely = 1–10% | Occasionally = 11–33% | Frequently = 34–66% | Continuously = 67%+ Weight/Frequency: 1–10 lbs (Continuously; food items, utensils, etc.), 11–20 lbs (Occasionally), 21–35 lbs (Occasionally), 36–50 lbs (Rarely), 51–75 lbs (Never); Standing and walking frequently; Sitting occasionally; Bending occasionally; Reaching frequently; Grasping continuously. I have read the responsibilities and requirements of the position of General Manager and believe I can perform these duties. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries: Restaurants Referrals increase your chances of interviewing at d\'Lite Healthy On The Go by 2x Get notified about new General Manager jobs in
Phoenix, AZ .
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POSITION OVERVIEW: The General Manager [GM] is the leader of the restaurant management team. The GM is responsible for overseeing the operational and financial performance of the restaurant and ensuring core values are carried out through execution. The GM plans, schedules, oversees, and participates in restaurant operations. The GM is a role model for company culture and maintains the highest standards in food production and guest experience, delivering the best food and beverages in a clean, friendly, and safe dining environment. Location: Phoenix, AZ Employment Type: Full-Time Salary: Competitive Job Description POSITION OVERVIEW: The General Manager [GM] is the leader of the individual restaurant management team. The GM is responsible for overseeing the operational and financial performance of the restaurant and ensuring core values are carried out through execution. The GM is expected to plan, schedule, oversee, and participate in the operations of the restaurant. The GM is to be the role model for the company culture, and always exhibit the highest standards in food production and in overall guest experience, by delivering the best food and beverages, in the cleanest, most friendly and safest dining environment. The GM reports directly to the assigned District Manager [DM] and at times, the Leadership Team [LT]. The GM is accountable for executing the policies, procedures and direction provided by the DM and the LT. The GM is responsible for overseeing the restaurant's overall financial and operational performance and is expected to meet the requirements of achieving the Training Store Certification. As the store leader, the GM must be able to perform ALL restaurant tasks as needed and ensure proper execution of company standards, policies and procedures including monitoring and maintaining the overall guest experience, and the safety and security of team members and company assets. The GM will have successfully completed and met the requirements of the D\'Lite Manager in Training Program. The GM must be able to fluently speak and write in English to communicate with customers, vendors, and leadership, and must maintain professional dress, speech, and behavior at all times. Rewards for meeting our high standards In return for the GM skills and dedicated effort, the GM will receive a competitive compensation package, an opportunity to thrive in a challenging, enriching and rewarding environment, with the opportunity to grow with us as we begin a period of exciting growth. The GM will be empowered to lead the team and be provided the tools to do so. Responsibilities
Oversee day-to-day management of team members, shift leaders, and model company standards for quality service, cleanliness, product and procedure knowledge, accuracy in execution, team appearance, professionalism and sales building. Continuously inspect the restaurant for cleanliness and readiness. Ensure duties and tasks are performed correctly; demand excellence. Perform work of other team members as needed, leading by example and following standards strictly. Conduct quality checks and follow company procedures for documentation throughout the day, including food and drink accuracy. Maintain optimal staffing levels through effective scheduling and deployment procedures, and drive the store training process to create a versatile team. Conduct and/or delegate team member training. Manage the overall scheduling and payroll process: write schedules, manage schedule requests, verify hours worked and approve bi-weekly payroll. Maintain employee files and comply with applicable laws. Approve time and tip reporting for payroll hours. Conduct inventory and ordering, and outside shopping. Field applications, conduct interviews/on-boarding. Address performance-related issues and report to DM and/or LT; conduct team member performance reviews and evaluations. Reconcile daily audits and receipts, overseeing sales, comps, voids, employee meals, and conducting blind drops. Deposit drops with compliant cash handling procedures. Address customer complaints and report to DM and/or LT; perform table touches to ensure order accuracy, food quality, and guest satisfaction. Field equipment maintenance and service. Field catering inquiries; oversee process and follow up. Use and implementation of all company methods, systems and processes. Regular and predictable attendance: Sunday – Saturday 5:30am to 5:30pm. Requirements
KNOWLEDGE, SKILLS, EDUCATION + EXPERIENCE REQUIRED FOR THE JOB: 21+ years of age High school graduate 3–5 years restaurant management experience, with at least 2 years as a general manager College or culinary school degree preferred but not required Prior supervisory/leadership experience is a plus Able to maintain a clean, safe and harassment-free environment Dependable, honest, trustworthy, and possessing integrity Courteous and enthusiastic Exceptional communication and guest service skills Basic math and computer skills Ability to handle multiple projects simultaneously and set priorities Successful completion of Manager in Training Program Proficient on Aloha POS Proficient in Microsoft Excel Physical Demands
Never = 0% | Rarely = 1–10% | Occasionally = 11–33% | Frequently = 34–66% | Continuously = 67%+ Weight/Frequency: 1–10 lbs (Continuously; food items, utensils, etc.), 11–20 lbs (Occasionally), 21–35 lbs (Occasionally), 36–50 lbs (Rarely), 51–75 lbs (Never); Standing and walking frequently; Sitting occasionally; Bending occasionally; Reaching frequently; Grasping continuously. I have read the responsibilities and requirements of the position of General Manager and believe I can perform these duties. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries: Restaurants Referrals increase your chances of interviewing at d\'Lite Healthy On The Go by 2x Get notified about new General Manager jobs in
Phoenix, AZ .
#J-18808-Ljbffr