TD
Job Title: Dir. adj. de succursale I at TD
Work Location: Newark, New Jersey, États-Unis d'Amérique
Hours: 40
Pay Details: $30.00 - $45.00 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.
Job Description
The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. Leads a team of advice and service colleagues in the achievement of individual and Store objectives Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities Leads the team in overseeing the most complex or diverse sales advice activities Requires knowledge and understanding of financial concepts, a broad range of products, services and tools, business and process management acumen Responsible for driving and reinforcing Advice activities/capability for the team Possesses comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations Effectively handles critical and/or high-risk issues, determining the most appropriate course of action for resolution Education & Experience
Undergraduate degree or equivalent experience 2+ years experience working with customers and or sales in any capacity or equivalent Supervisory or leadership experience preferred Demonstrated ability to provide Legendary Customer Service Strong verbal and written communication skills Customer Accountabilities
Creates an environment where the team Interacts with Customers in a warm and engaging manner Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers Establishes and supports strong partnership between colleagues that handle Customer day to day transactions Employee/Team Accountabilities
Leads and supports a high performing team; provides ongoing feedback and performance reviews Leads, reinforces, and embeds TD's shared commitments Contributes to the process of setting performance objectives for the team
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The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. Leads a team of advice and service colleagues in the achievement of individual and Store objectives Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities Leads the team in overseeing the most complex or diverse sales advice activities Requires knowledge and understanding of financial concepts, a broad range of products, services and tools, business and process management acumen Responsible for driving and reinforcing Advice activities/capability for the team Possesses comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations Effectively handles critical and/or high-risk issues, determining the most appropriate course of action for resolution Education & Experience
Undergraduate degree or equivalent experience 2+ years experience working with customers and or sales in any capacity or equivalent Supervisory or leadership experience preferred Demonstrated ability to provide Legendary Customer Service Strong verbal and written communication skills Customer Accountabilities
Creates an environment where the team Interacts with Customers in a warm and engaging manner Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers Establishes and supports strong partnership between colleagues that handle Customer day to day transactions Employee/Team Accountabilities
Leads and supports a high performing team; provides ongoing feedback and performance reviews Leads, reinforces, and embeds TD's shared commitments Contributes to the process of setting performance objectives for the team
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