Ticketmaster
Sr. Artist & Promoter Relations Manager - LATAM
Ticketmaster, Beverly Hills, California, United States, 90211
Sr. Artist & Promoter Relations Manager - LATAM
Ticketmaster is the global market leader in live event ticketing products and services. We are seeking a Sr. Artist & Promoter Relations Manager to cultivate strategic relationships with the teams supporting some of the largest touring artists in the world. The successful candidate will be an expert on all relevant Ticketmaster products and services, and will act as an advocate for artists within Ticketmaster, representing their interests and working cross-functionally to achieve established tour goals. Responsibilities: Serve as the primary liaison between artists, promoters, and Ticketmaster LatAm teams, ensuring overall client satisfaction and seamless tour support throughout the year. Build strong consultative relationships with promoters, agents, managers, and LatAm Ticketmaster colleagues, supporting both client and peer success across the region. Educate clients on Ticketmaster programs and tools, including VIP, pricing tools, Artist Sign-Up, Ticketmaster Request, SafeTix, digital ticketing, SmartQueue, abuse prevention, TM+, and TM1. Collaborate with clients to establish tour goals, communicate them across LatAm Ticketmaster teams, and monitor progress toward achieving them based on local capabilities. Provide first-line support for day-to-day client needs, guiding internal teams and motivating peers to deliver against tour objectives. Requirements: Bachelor’s degree with 8+ years of music industry experience. Prior work at a ticketing company, label, management company, promoter or talent agency preferred. Strong existing relationships with touring promoters, artist managers, and agents, with deep knowledge of the live industry value chain. Passion for music and relationship-building, with proven ability to navigate the cultural and business landscape across Latin America. Bilingual in English and Spanish (verbal and written) for direct client and peer communication. What We Offer: Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars: HEALTH, YOURSELF, WEALTH, FAMILY, CAREER, and OTHERS. Ticketmaster is an equal employment opportunity employer and welcomes applications from diverse candidates. The expected compensation for this position is $80,000.00 USD - $100,000.00 USD.
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Ticketmaster is the global market leader in live event ticketing products and services. We are seeking a Sr. Artist & Promoter Relations Manager to cultivate strategic relationships with the teams supporting some of the largest touring artists in the world. The successful candidate will be an expert on all relevant Ticketmaster products and services, and will act as an advocate for artists within Ticketmaster, representing their interests and working cross-functionally to achieve established tour goals. Responsibilities: Serve as the primary liaison between artists, promoters, and Ticketmaster LatAm teams, ensuring overall client satisfaction and seamless tour support throughout the year. Build strong consultative relationships with promoters, agents, managers, and LatAm Ticketmaster colleagues, supporting both client and peer success across the region. Educate clients on Ticketmaster programs and tools, including VIP, pricing tools, Artist Sign-Up, Ticketmaster Request, SafeTix, digital ticketing, SmartQueue, abuse prevention, TM+, and TM1. Collaborate with clients to establish tour goals, communicate them across LatAm Ticketmaster teams, and monitor progress toward achieving them based on local capabilities. Provide first-line support for day-to-day client needs, guiding internal teams and motivating peers to deliver against tour objectives. Requirements: Bachelor’s degree with 8+ years of music industry experience. Prior work at a ticketing company, label, management company, promoter or talent agency preferred. Strong existing relationships with touring promoters, artist managers, and agents, with deep knowledge of the live industry value chain. Passion for music and relationship-building, with proven ability to navigate the cultural and business landscape across Latin America. Bilingual in English and Spanish (verbal and written) for direct client and peer communication. What We Offer: Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars: HEALTH, YOURSELF, WEALTH, FAMILY, CAREER, and OTHERS. Ticketmaster is an equal employment opportunity employer and welcomes applications from diverse candidates. The expected compensation for this position is $80,000.00 USD - $100,000.00 USD.
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