Miltenyi Biotec
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Application Scientist *PC 131
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Miltenyi Biotec The Application Scientist provides direct technical expertise of the MACS portfolio in response to direct inquiries from customers and in-house teams. The Applications Scientist works in tandem with service engineers, sales, marketing and management. This role may also represent Miltenyi Biotec at tradeshows, conduct product seminars, support product demonstrations and perform on site support where needed. Essential Duties and Responsibilities: Ensure a high degree of customer satisfaction and loyalty to Miltenyi products as the primary contact for assay/instrument integrations, technical support and troubleshooting of instrument and/or reagent issues. Provide timely technical and application assistance in response to customer inquiries and troubleshooting for all product lines through contact with customers and sales staff for experimental design, troubleshooting, and product applications. Partner with marketing and sales to identify and work with researchers to foster new product introduction/ acceptance in the scientific community, prioritize new product potentials, and to develop product-marketing materials. Work on joint technology projects, contribute to in-house product applications. Assist with technical workshops, seminars and trainings to internal staff and customers. Close co-operation and teamwork are required with colleagues. Manage individual customer contact metrics. Manage expenses. Must be able to travel up to 35%. Requirements: Ph.D. or M.S. in Cell Biology, Immunology, Neuroscience, Hematology, Molecular Biology, or similar field with 2 years’ experience; or equivalent combination of education and experience. Must have a solid background in biological sciences, immunology, and/or molecular biology with understanding of procedures, concepts and lab experience. Strong organizational skills. Outstanding written and verbal communication skills required. Technical expertise in microscopy required with spatial biology and/or light sheet imaging highly desirable. Computer Skills: Ability to operate a computer with Windows operating system, Outlook email, internet, CRM databases, and basic MS Office products. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job is performed in a temperature controlled, handicap-accessible facility without exposure to extreme hot or cold temperatures. Miltenyi Biotec, Inc is an EO Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity Miltenyi Biotec, Inc. participates in E-Verify.
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Application Scientist *PC 131
role at
Miltenyi Biotec The Application Scientist provides direct technical expertise of the MACS portfolio in response to direct inquiries from customers and in-house teams. The Applications Scientist works in tandem with service engineers, sales, marketing and management. This role may also represent Miltenyi Biotec at tradeshows, conduct product seminars, support product demonstrations and perform on site support where needed. Essential Duties and Responsibilities: Ensure a high degree of customer satisfaction and loyalty to Miltenyi products as the primary contact for assay/instrument integrations, technical support and troubleshooting of instrument and/or reagent issues. Provide timely technical and application assistance in response to customer inquiries and troubleshooting for all product lines through contact with customers and sales staff for experimental design, troubleshooting, and product applications. Partner with marketing and sales to identify and work with researchers to foster new product introduction/ acceptance in the scientific community, prioritize new product potentials, and to develop product-marketing materials. Work on joint technology projects, contribute to in-house product applications. Assist with technical workshops, seminars and trainings to internal staff and customers. Close co-operation and teamwork are required with colleagues. Manage individual customer contact metrics. Manage expenses. Must be able to travel up to 35%. Requirements: Ph.D. or M.S. in Cell Biology, Immunology, Neuroscience, Hematology, Molecular Biology, or similar field with 2 years’ experience; or equivalent combination of education and experience. Must have a solid background in biological sciences, immunology, and/or molecular biology with understanding of procedures, concepts and lab experience. Strong organizational skills. Outstanding written and verbal communication skills required. Technical expertise in microscopy required with spatial biology and/or light sheet imaging highly desirable. Computer Skills: Ability to operate a computer with Windows operating system, Outlook email, internet, CRM databases, and basic MS Office products. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job is performed in a temperature controlled, handicap-accessible facility without exposure to extreme hot or cold temperatures. Miltenyi Biotec, Inc is an EO Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity Miltenyi Biotec, Inc. participates in E-Verify.
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