Novartis
Join to apply for the
Director, Decision Science CRM
role at
Novartis
The ideal location for this role is East Hanover, NJ site but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If remote, home office expenses and travel/lodging to the East Hanover, NJ site for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager.
About The Role
The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. Reporting into the VP, Decision Science TA and Launch, this role is a critical contributor to brand & IPST decision-making by providing actionable insights, developing performance narratives, and ensuring alignment between brand strategies and organizational priorities to optimize business outcomes.
The Decision Science serves as a key driver of brand performance by translating complex data into clear, actionable strategies that enhance decision-making across the organization. By collaborating closely with cross-functional teams, GMs, and IPSTs, this role ensures a deep understanding of performance trends, identifies opportunities for business growth, and delivers concise performance narratives that inform both tactical actions and strategic direction. Acting as a trusted partner to leadership, the role also supports operational planning and fosters alignment across teams, enabling brands to achieve their full potential within the broader business ecosystem.
Major Accountabilities
Serve as a proactive thought partner to GMs and IPSTs, sharing robust analyses, performance narratives, and actionable recommendations
Support end-to-end decision making, leveraging data, insights and analytics
Conduct analyses of performance trends, define key business questions (KBQs), and explore opportunities or challenges through deep-dive analyses
Evaluate performance trends and overall strategy effectiveness by assessing key drivers of brand performance like market share, forecasts, ROI, etc.
Support brand team in developing comprehensive brand strategies to drive market share and revenue growth
Craft clear, concise, and actionable performance narratives for assigned brands, highlighting insights and recommendations for leadership and cross-functional teams
Develop and share performance updates, analyses, and recommendations to IPSTs, Decision Science pods, and senior leadership
Partner with brand team to develop and refine key performance indicators (KPIs) at the brand or functional level to ensure alignment with strategic goals
Key Performance Indicators
Minimum Requirements:
Minimum 5 years of experience in the pharmaceutical or healthcare industry, with a deep understanding of brand management, product lifecycle management and market dynamics
Proven ability to analyze complex data sets, identify trends, and deliver actionable insights that drive performance improvements. Domain expertise in these areas is desired: secondary data analytics, data science, primary market research, field analytics and insights, market access and patient service analytics, or other related strategic analytics and management consulting
Ability to balance operational execution with high-level strategic thinking, supporting both day-to-day brand performance and long-term business goals
Ability to work collaboratively with cross-functional teams, including sales, marketing, and product development and drive strategic brand initiatives
Ability to develop and execute marketing strategies and campaigns
Excellent communication skills, capable of effectively collaborating with senior leadership and aligning diverse teams around strategic goals for IPST
Proficiency in insight and hypothesis generation, behavioral science, data science, and primary and secondary research methodologies
Strong leadership skills in a team environment which requires negotiation, persuasion, collaboration, and analytical judgment
Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs and priorities
Education
A bachelor’s degree in business administration, Life Sciences, Marketing or a related field; an MBA or advanced degree is strongly preferred.
Novartis Compensation And Benefit Summary
The pay range for this position at commencement of employment is expected to be between $185,500.00 and $344,500.00 per year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Final pay determinations depend on various factors, including location, experience, knowledge, skills and abilities. The total compensation package may include a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and other benefits (including 401(k) eligibility and various paid time off benefits). Details will be provided if an offer is made. If hired, the employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to performance or market factors.
Why Novartis:
Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network:
Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards:
Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to accessibility@novartis.com or call +1(877)395-2339 and include the job requisition number.
Seniority level
Director
Employment type
Full-time
Job function
Research, Analyst, and Information Technology
Industries: Pharmaceutical Manufacturing
Referrals increase your chances of interviewing at Novartis. Get notified about new Science Director jobs in East Hanover, NJ.
#J-18808-Ljbffr
Director, Decision Science CRM
role at
Novartis
The ideal location for this role is East Hanover, NJ site but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If remote, home office expenses and travel/lodging to the East Hanover, NJ site for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager.
About The Role
The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. Reporting into the VP, Decision Science TA and Launch, this role is a critical contributor to brand & IPST decision-making by providing actionable insights, developing performance narratives, and ensuring alignment between brand strategies and organizational priorities to optimize business outcomes.
The Decision Science serves as a key driver of brand performance by translating complex data into clear, actionable strategies that enhance decision-making across the organization. By collaborating closely with cross-functional teams, GMs, and IPSTs, this role ensures a deep understanding of performance trends, identifies opportunities for business growth, and delivers concise performance narratives that inform both tactical actions and strategic direction. Acting as a trusted partner to leadership, the role also supports operational planning and fosters alignment across teams, enabling brands to achieve their full potential within the broader business ecosystem.
Major Accountabilities
Serve as a proactive thought partner to GMs and IPSTs, sharing robust analyses, performance narratives, and actionable recommendations
Support end-to-end decision making, leveraging data, insights and analytics
Conduct analyses of performance trends, define key business questions (KBQs), and explore opportunities or challenges through deep-dive analyses
Evaluate performance trends and overall strategy effectiveness by assessing key drivers of brand performance like market share, forecasts, ROI, etc.
Support brand team in developing comprehensive brand strategies to drive market share and revenue growth
Craft clear, concise, and actionable performance narratives for assigned brands, highlighting insights and recommendations for leadership and cross-functional teams
Develop and share performance updates, analyses, and recommendations to IPSTs, Decision Science pods, and senior leadership
Partner with brand team to develop and refine key performance indicators (KPIs) at the brand or functional level to ensure alignment with strategic goals
Key Performance Indicators
Minimum Requirements:
Minimum 5 years of experience in the pharmaceutical or healthcare industry, with a deep understanding of brand management, product lifecycle management and market dynamics
Proven ability to analyze complex data sets, identify trends, and deliver actionable insights that drive performance improvements. Domain expertise in these areas is desired: secondary data analytics, data science, primary market research, field analytics and insights, market access and patient service analytics, or other related strategic analytics and management consulting
Ability to balance operational execution with high-level strategic thinking, supporting both day-to-day brand performance and long-term business goals
Ability to work collaboratively with cross-functional teams, including sales, marketing, and product development and drive strategic brand initiatives
Ability to develop and execute marketing strategies and campaigns
Excellent communication skills, capable of effectively collaborating with senior leadership and aligning diverse teams around strategic goals for IPST
Proficiency in insight and hypothesis generation, behavioral science, data science, and primary and secondary research methodologies
Strong leadership skills in a team environment which requires negotiation, persuasion, collaboration, and analytical judgment
Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs and priorities
Education
A bachelor’s degree in business administration, Life Sciences, Marketing or a related field; an MBA or advanced degree is strongly preferred.
Novartis Compensation And Benefit Summary
The pay range for this position at commencement of employment is expected to be between $185,500.00 and $344,500.00 per year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Final pay determinations depend on various factors, including location, experience, knowledge, skills and abilities. The total compensation package may include a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and other benefits (including 401(k) eligibility and various paid time off benefits). Details will be provided if an offer is made. If hired, the employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to performance or market factors.
Why Novartis:
Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network:
Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards:
Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to accessibility@novartis.com or call +1(877)395-2339 and include the job requisition number.
Seniority level
Director
Employment type
Full-time
Job function
Research, Analyst, and Information Technology
Industries: Pharmaceutical Manufacturing
Referrals increase your chances of interviewing at Novartis. Get notified about new Science Director jobs in East Hanover, NJ.
#J-18808-Ljbffr