Helpline Youth Counseling
Overview
HYC has an immediate opening for a full-time Parent Partner who will provide Wraparound support services to parents and families. Helpline Youth Counseling (HYC) is a youth services provider serving Southeast Los Angeles County and Long Beach, with a mission to support health, well-being, prosperity, and equity through trauma-informed, strength-based, person-centered prevention, early intervention, education, and treatment services. Responsibilities and qualifications below reflect the role as described in the original posting. This description retains all core content and removes irrelevant boilerplate and formatting inconsistencies. Responsibilities
Wraparound is family-centered, strength-based, needs-driven planning and service delivery for high-risk youth and their families. Act as part of the Child and Family Team (CFT) and help navigate parents/caregivers, especially with linkages to resources. Maintain an active Wraparound caseload. Attend staff meetings, CFT meetings, in-service trainings, and conferences as required. Maintain clear communication with the program manager and supervisor. Meet all productivity requirements and complete DMH documentation as required. Ensure client safety by providing direct crisis intervention and therapeutic guidance; participate in 24/7 on-call crisis response. Assist the Facilitator by providing direct services weekly to the client and family as identified in the Plan of Care. Work directly with assigned parents in their respective environments, including in-home/out-of-home placements and communities as identified in the Plan of Care. Participate in required trainings and complete all reports and documentation within the 72-hour company policy. Transport clients when required and maintain appropriate professional boundaries. Contribute to a team-oriented work environment. Qualifications
Education & Experience
Previous personal experience with DMH, DCFS, Probation, Regional Center or similar services, and successfully transitioned to self-sufficiency; high school diploma or GED preferred. Job Requirements
At least one (1) year of experience working with parents of high-risk youth. Experience as a parent/guardian, adoptive parent, grandparent, or caregiver (e.g., certified foster parent) of a child who has/had special needs and was involved with DMH, Probation, and/or CFS. Valid California driver’s license, current automobile insurance, and a clean driving record. Bilingual Spanish is preferred. Must pass a TB test and a criminal background check. High School Diploma or GED is required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION OF ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.
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HYC has an immediate opening for a full-time Parent Partner who will provide Wraparound support services to parents and families. Helpline Youth Counseling (HYC) is a youth services provider serving Southeast Los Angeles County and Long Beach, with a mission to support health, well-being, prosperity, and equity through trauma-informed, strength-based, person-centered prevention, early intervention, education, and treatment services. Responsibilities and qualifications below reflect the role as described in the original posting. This description retains all core content and removes irrelevant boilerplate and formatting inconsistencies. Responsibilities
Wraparound is family-centered, strength-based, needs-driven planning and service delivery for high-risk youth and their families. Act as part of the Child and Family Team (CFT) and help navigate parents/caregivers, especially with linkages to resources. Maintain an active Wraparound caseload. Attend staff meetings, CFT meetings, in-service trainings, and conferences as required. Maintain clear communication with the program manager and supervisor. Meet all productivity requirements and complete DMH documentation as required. Ensure client safety by providing direct crisis intervention and therapeutic guidance; participate in 24/7 on-call crisis response. Assist the Facilitator by providing direct services weekly to the client and family as identified in the Plan of Care. Work directly with assigned parents in their respective environments, including in-home/out-of-home placements and communities as identified in the Plan of Care. Participate in required trainings and complete all reports and documentation within the 72-hour company policy. Transport clients when required and maintain appropriate professional boundaries. Contribute to a team-oriented work environment. Qualifications
Education & Experience
Previous personal experience with DMH, DCFS, Probation, Regional Center or similar services, and successfully transitioned to self-sufficiency; high school diploma or GED preferred. Job Requirements
At least one (1) year of experience working with parents of high-risk youth. Experience as a parent/guardian, adoptive parent, grandparent, or caregiver (e.g., certified foster parent) of a child who has/had special needs and was involved with DMH, Probation, and/or CFS. Valid California driver’s license, current automobile insurance, and a clean driving record. Bilingual Spanish is preferred. Must pass a TB test and a criminal background check. High School Diploma or GED is required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION OF ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.
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