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Atlassian

Principal Outbound Product Manager, Enterprise & Platform

Atlassian, Mountain View, California, us, 94039

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Principal Outbound Product Manager, Enterprise & Platform

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Atlassian

Overview Working at Atlassian: Atlassians can choose where they work – in an office, from home, or a combination. We can hire people in any country where we have a legal entity.

Responsibilities

Reporting to the Head of Outbound Product Management overseeing Atlassian’s Cloud Platform Transformation, the

Principal Product Manager, Outbound Product Management

works with GTM and R&D to improve the "Fit" and "Adoption" of products for strategic customers.

Capture and codify field feedback to influence product roadmaps and GTM strategy across Sales, Marketing, and Customer Success.

Engage as a Subject Matter Expert (SME) with strategic customers during pre-sales, contribute to escalations, and drive post-sales conversations to enable adoption at scale.

Prioritize customer needs with product and solution teams and build scaled customer learning loops.

Influence Marketing strategy by ensuring effective positioning and messaging of the Atlassian Cloud Platform.

Primary Responsibilities

Be a strategic partner for our largest customers

Engage CIO/Sr Director buyer personas throughout the sales cycle to instill confidence in our products

Partner with Sales and Customer Success for adoption remediation and growth conversations

Collaborate cross-functionally with Product, Marketing, and Engineering

Influence the market

Lead partnership between Product and Marketing to shape product narrative and roadmaps

Collaborate with analysts to shape perception of our product

Participate in market events to drive product awareness

Influence Atlassian

Define and deliver portions of the customer roadmap for large customers

Represent Voice of the Customer to product teams

Build scaled customer feedback loops across Atlassian product teams

Who You Are

Part Marketer: tell stories about product vision and value

Part Sales: tailor stories to customer needs and handle questions to close deals

Part Product Manager: design solutions for major field issues and collaborate with product teams

Part Customer Success: tailor solutions to drive adoption

And Above All, a Communicator

Translate customer problems into product vision and vice versa

Communicate across levels internally and externally

Qualifications General Qualifications

5+ years in B2B SaaS with focus on Enterprise and/or on-premise to cloud migrations

5+ years in product management with hands-on adoption experience

Background in customer-facing situations, able to land deals and improve processes

Systems thinking and creative problem solving for feature delivery

Experience building systems to capture and prioritize customer feedback at scale

Track record of influencing product strategy without direct authority

Executive presence and ability to influence C-level customers

Experience in Atlassian’s primary markets (Collaboration & Work Management) and awareness of competitive landscape

Ability to align many teams to achieve OKRs across Engineering, Design, Data Science, Marketing, Sales and Strategy

Empathy-driven leadership to coach PMs on customer engagement

Willingness to travel domestically and internationally as needed

Additional Preferred Qualifications

Experience in US Public Sector and in securing compliance accreditations (e.g., FedRAMP, IL5, Top Secret, etc.)

Compensation Base pay ranges vary by geographic zone. Zone A: $193,500 - $252,625; Zone B: $174,600 - $227,950; Zone C: $161,100 - $210,325. This role may be eligible for benefits, bonuses, commissions, and equity. Location-specific details and zone confirmation should be discussed with a recruiter. For more information, see go.atlassian.com/payzones.

Benefits & Perks Atlassian offers a wide range of perks and benefits, including health resources, paid volunteer days, and more. For details, visit go.atlassian.com/perksandbenefits.

About Atlassian At Atlassian, we strive to unleash the potential of every team. We do not discriminate based on race, religion, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability. All information is kept confidential according to EEO guidelines. We offer accommodations or adjustments during the recruitment process upon request. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Product Management and Marketing

Industries: Software Development

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