Whatnot
Overview
Product Designer, Trust & Risk at Whatnot. We’re looking for a Product Designer to join our Trust & Risk team—someone who’s passionate about creating thoughtful, scalable systems that protect and empower our community. In this role, you’ll design tools, workflows, and user experiences that help identify and prevent abuse, enforce platform policies fairly, and support users throughout their safety journeys—from proactive education to responsive resolution. You’ll partner closely with product designers, product managers, engineers, operations, data scientists, and policy experts to build solutions that balance safety, speed, and user trust—whether you’re designing an appeals experience, reviews, internal enforcement tooling, or real-time interventions during live shows. Responsibilities
Design end-to-end experiences that protect the integrity of the platform while minimizing friction for good users Collaborate with cross-functional teams to translate complex policies and workflows into intuitive product experiences Create wireframes, prototypes, and final visuals that bring clarity to ambiguous trust and safety problems Contribute to the broader design system while advocating for accessibility and inclusive user experiences Use data, research, and feedback to iterate on existing tools and identify areas for improvement Support the internal teams who moderate content, review reports, and resolve user issues with efficient and usable tooling Requirements
4+ years of experience designing digital products, ideally including work on trust, safety, compliance, or integrity teams Strong interaction and systems thinking; ability to untangle complex flows and design for edge cases Strong portfolio demonstrating experience Expertise in design and prototyping tools (e.g., Figma, Protopie, Framer, etc.) Deep understanding of user experience design principles and methodologies, including user research, wireframing, prototyping, and usability testing Excellent communication and collaboration skills to work effectively with cross-functional teams Location requirements: Team members in this role are required to be within commuting distance of Whatnot hubs in New York, NY; San Francisco, CA; Seattle, WA; or Los Angeles, CA. Benefits
Generous holiday and time off policy Health insurance options including medical, dental, and vision Work from home support, including home office setup allowance and monthly allowances for cell phone and internet Care benefits: wellness allowance and annual childcare allowance; lifetime benefit for family planning (adoption or fertility expenses) Retirement: 401k with employer match up to 4% of base salary (US) and pension plans internationally Employee dogfooding: all Whatnauts develop a deep understanding of our product and are encouraged to use Whatnot as buyers and sellers Parental leave: 16 weeks paid parental leave with a gradual return option EEO Statement
Whatnot is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. Our work is better and our culture is stronger when we encourage, support, and respect diverse skills and experiences. Compensation range: $153K - $200K per year. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Design, Art/Creative, and IT Industries: Technology, Information and Internet Get notified about new Product Designer jobs in Seattle, WA.
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Product Designer, Trust & Risk at Whatnot. We’re looking for a Product Designer to join our Trust & Risk team—someone who’s passionate about creating thoughtful, scalable systems that protect and empower our community. In this role, you’ll design tools, workflows, and user experiences that help identify and prevent abuse, enforce platform policies fairly, and support users throughout their safety journeys—from proactive education to responsive resolution. You’ll partner closely with product designers, product managers, engineers, operations, data scientists, and policy experts to build solutions that balance safety, speed, and user trust—whether you’re designing an appeals experience, reviews, internal enforcement tooling, or real-time interventions during live shows. Responsibilities
Design end-to-end experiences that protect the integrity of the platform while minimizing friction for good users Collaborate with cross-functional teams to translate complex policies and workflows into intuitive product experiences Create wireframes, prototypes, and final visuals that bring clarity to ambiguous trust and safety problems Contribute to the broader design system while advocating for accessibility and inclusive user experiences Use data, research, and feedback to iterate on existing tools and identify areas for improvement Support the internal teams who moderate content, review reports, and resolve user issues with efficient and usable tooling Requirements
4+ years of experience designing digital products, ideally including work on trust, safety, compliance, or integrity teams Strong interaction and systems thinking; ability to untangle complex flows and design for edge cases Strong portfolio demonstrating experience Expertise in design and prototyping tools (e.g., Figma, Protopie, Framer, etc.) Deep understanding of user experience design principles and methodologies, including user research, wireframing, prototyping, and usability testing Excellent communication and collaboration skills to work effectively with cross-functional teams Location requirements: Team members in this role are required to be within commuting distance of Whatnot hubs in New York, NY; San Francisco, CA; Seattle, WA; or Los Angeles, CA. Benefits
Generous holiday and time off policy Health insurance options including medical, dental, and vision Work from home support, including home office setup allowance and monthly allowances for cell phone and internet Care benefits: wellness allowance and annual childcare allowance; lifetime benefit for family planning (adoption or fertility expenses) Retirement: 401k with employer match up to 4% of base salary (US) and pension plans internationally Employee dogfooding: all Whatnauts develop a deep understanding of our product and are encouraged to use Whatnot as buyers and sellers Parental leave: 16 weeks paid parental leave with a gradual return option EEO Statement
Whatnot is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. Our work is better and our culture is stronger when we encourage, support, and respect diverse skills and experiences. Compensation range: $153K - $200K per year. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Design, Art/Creative, and IT Industries: Technology, Information and Internet Get notified about new Product Designer jobs in Seattle, WA.
#J-18808-Ljbffr