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August Roofing & Solar

Customer Experience Site Supervisor

August Roofing & Solar, Simi Valley, California, United States, 93097

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Join us as a

Customer Experience Site Supervisor

at

August Roofing & Solar

in Simi Valley, CA. This full-time role combines

customer service and construction site supervision . You'll be the on-site point of contact for homeowners, HOAs, and property managers, ensuring projects run smoothly, safely, and on schedule. Competitive pay ($24-$28/hour), full benefits, company vehicle, fuel card, phone, and growth opportunities included. Job Summary

August Roofing & Solar is hiring a

Customer Experience Site Supervisor

to combine field oversight with excellent customer service. As a leading Southern California contractor, we specialize in roofing, solar, and maintenance services for homeowners, HOAs, and property managers. What You'll Do

Serve as the primary customer contact, welcoming homeowners and providing clear, daily updates on progress and next steps. Maintain a safe, clean, and respectful jobsite, stepping in as needed for basic clean-up and hands-on support. Lead and oversee crews, managing workflow and keeping projects on schedule. Ensure top-quality workmanship, proactively identifying and resolving issues before they impact the customer. Coordinate logistics, including scheduling deliveries, managing equipment, and occasionally picking up and transporting materials from our yard or local suppliers. Document project milestones with photos and notes, and guide customers through the final walkthrough and completion. Support business growth, canvassing nearby homes to notify neighbors of upcoming work, provide company information, and generate new appointment opportunities (with incentive-based rewards). What We're Looking For

Background in construction, roofing, or site supervision (preferred, but not required). Strong customer service skills: professional, clear, and respectful communication. Ability to read project plans and enforce safety/OSHA standards. Tech-friendly: CRM systems, photo documentation apps, Microsoft Office/Teams. Highly organized, dependable, and able to manage multiple priorities. Valid driver's license with a clean record. Able to lift up to 80lbs in support of delivering job materials to project sites. Why Work With Us?

Competitive Pay: $24-$28/hour (depending on experience). Full Benefits: Medical, dental, vision, PTO, and paid holidays. Company Vehicle + Fuel Card, Phone, and Uniform provided. Supportive team culture built on professionalism, craftsmanship, and growth. Career development opportunities in a growing company that promotes from within. We are an equal opportunities employer and welcome applications from all qualified candidates.

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