American University
Overview
American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University. Department
Systems Recruiting & Admissions Time Type
Full time Job Type
Regular FLSA Status
Exempt Work Modality
Hybrid 04 (On Campus 1 day/Month) Union
SEIU Local 500 - Provost & Enrollment Division This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division. Summary
Job Description:
The Salesforce Developer will play a key role in building, customizing, and enhancing American University’s Salesforce solutions to support its business objectives. This position focuses on creating tailored solutions using Apex, Omni Studio, Visualforce, and the Lightning Component framework to meet the University’s needs, improve user experience, and ensure seamless data integration across systems. Responsibilities include automating business processes utilizing tools like Process Builder and Flow, maintaining data integrity and security, developing and maintaining custom applications, troubleshooting integration issues, implementing new features, and recommending best practices. Additionally, the Salesforce Developer will handle quality assurance (QA), testing, debugging, and creating technical documentation. Staying up to date on Salesforce developments is essential to support ongoing improvements. This role works within the Office of Information Technology on the Solutions Engineering team, collaborating with other technical experts.
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American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University. Department
Systems Recruiting & Admissions Time Type
Full time Job Type
Regular FLSA Status
Exempt Work Modality
Hybrid 04 (On Campus 1 day/Month) Union
SEIU Local 500 - Provost & Enrollment Division This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division. Summary
Job Description:
The Salesforce Developer will play a key role in building, customizing, and enhancing American University’s Salesforce solutions to support its business objectives. This position focuses on creating tailored solutions using Apex, Omni Studio, Visualforce, and the Lightning Component framework to meet the University’s needs, improve user experience, and ensure seamless data integration across systems. Responsibilities include automating business processes utilizing tools like Process Builder and Flow, maintaining data integrity and security, developing and maintaining custom applications, troubleshooting integration issues, implementing new features, and recommending best practices. Additionally, the Salesforce Developer will handle quality assurance (QA), testing, debugging, and creating technical documentation. Staying up to date on Salesforce developments is essential to support ongoing improvements. This role works within the Office of Information Technology on the Solutions Engineering team, collaborating with other technical experts.
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