Kforce Inc
Kforce is immediately seeking an experienced Business Systems Analyst in support of our enterprise telecommunications and mass media client based in Stamford, CT.
Responsibilities
Reviews, analyzes, and evaluates information technology systems operations
Determines user needs and requirements and recommends ways to improve systems
Serves as primary point of contact between users and engineering/development staff; Identifies, documents, reports and tracks system issues
Supports the process of translating business needs into formal technical requirement deliverables
Assess impacts to the business, through the lens of the agent ordering and supporting the project, and the customer (ordering, support, comms, activation, reduce/limit call volume)
Write and submit for approval business deliverables (such as but not limited to use cases, requirements, flow charts) for projects
Present and review with VPs from multiple cross-functional teams
Ensure that the business ask is adhered to and met at grooming and through onto development
Work with PMO team to ensure that the project is kept on track and all stakeholders are kept up to date with project status and details
Requirements
Mobile/Telecomm background
Experience with public speaking/handling groups/setting meetings
Visio knowledge
To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
Relevant education and/or training will be considered a plus
The pay range for this role is $44.22/hr - $56.26/hr. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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