Amazon Web Services (AWS)
Data Center Chief Engineer , DCC Communities
Amazon Web Services (AWS), Manassas, Virginia, United States, 22110
Overview
How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an AWS employee you will work in some of the most sophisticated, safe, and secure data centers in the world. The Chief Engineers (CE) help keep them that way by working with the brightest minds from around the globe to test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!
Responsibilities
Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on critical systems such as switchgear, generators, UPS, power distribution equipment, chillers, cooling towers, computer room air handlers, and building monitoring systems. Perform root cause analysis of equipment failures and troubleshoot facilities within internal Service Level Agreements (SLA). Provide training and guidance to Engineering Operations Technicians and collaborate with the Facility Manager to set team culture. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams. May assist in building out new facilities and participate in projects to increase facility efficiency. Work outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. Communicate complex technical information to a non-technical audience. Coordinate with IT managers and business leaders to manage projects, capacity, and optimize plant safety, performance, reliability and efficiency. Ensure all safety procedures are adhered to by vendors and Amazon staff. Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance. Utilize Microsoft Excel, Word, Outlook, and other basic administrative tools for day-to-day tasks.
Physical Requirements
Willingness and ability to work in the stated physical conditions with reasonable accommodations: Regularly lift and/or move up to 39 pounds independently Participate in group lifts for 40+ pounds Maintain balance and perform construction tasks while on a ladder Regularly walk, use hands and fingers, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, and lift objects into position Work in an environment requiring provided ear protection
The Day in the Life
This role acts as Amazon’s front line for hands-on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment that ensures servers maintain uptime. Equipment includes but is not limited to stand-by diesel generators and related fuel systems, 3 phase electrical systems (switchgear, UPS, PDUs), batteries, CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors, along with fire/life safety and building automation systems. The CE directs, trains, and supports technicians in hands-on troubleshooting and operations, and manages projects from conception to completion.
About The Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to AWS services. You’ll join a diverse team and collaborate across AWS to deliver safety, security, and efficiency at scale.
Qualifications
BASIC QUALIFICATIONS
Technical (Military/Trade School) training or degree in a relevant field (e.g., electrical, mechanical). 3+ years of electrical or mechanical experience. 3+ years of data center or mission-critical facilities experience. PREFERRED QUALIFICATIONS
4+ years of Data Center Engineering experience. Associates or Bachelor’s Degree. Experience leading a team.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges with location and experience. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an AWS employee you will work in some of the most sophisticated, safe, and secure data centers in the world. The Chief Engineers (CE) help keep them that way by working with the brightest minds from around the globe to test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!
Responsibilities
Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on critical systems such as switchgear, generators, UPS, power distribution equipment, chillers, cooling towers, computer room air handlers, and building monitoring systems. Perform root cause analysis of equipment failures and troubleshoot facilities within internal Service Level Agreements (SLA). Provide training and guidance to Engineering Operations Technicians and collaborate with the Facility Manager to set team culture. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams. May assist in building out new facilities and participate in projects to increase facility efficiency. Work outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. Communicate complex technical information to a non-technical audience. Coordinate with IT managers and business leaders to manage projects, capacity, and optimize plant safety, performance, reliability and efficiency. Ensure all safety procedures are adhered to by vendors and Amazon staff. Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance. Utilize Microsoft Excel, Word, Outlook, and other basic administrative tools for day-to-day tasks.
Physical Requirements
Willingness and ability to work in the stated physical conditions with reasonable accommodations: Regularly lift and/or move up to 39 pounds independently Participate in group lifts for 40+ pounds Maintain balance and perform construction tasks while on a ladder Regularly walk, use hands and fingers, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, and lift objects into position Work in an environment requiring provided ear protection
The Day in the Life
This role acts as Amazon’s front line for hands-on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment that ensures servers maintain uptime. Equipment includes but is not limited to stand-by diesel generators and related fuel systems, 3 phase electrical systems (switchgear, UPS, PDUs), batteries, CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors, along with fire/life safety and building automation systems. The CE directs, trains, and supports technicians in hands-on troubleshooting and operations, and manages projects from conception to completion.
About The Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to AWS services. You’ll join a diverse team and collaborate across AWS to deliver safety, security, and efficiency at scale.
Qualifications
BASIC QUALIFICATIONS
Technical (Military/Trade School) training or degree in a relevant field (e.g., electrical, mechanical). 3+ years of electrical or mechanical experience. 3+ years of data center or mission-critical facilities experience. PREFERRED QUALIFICATIONS
4+ years of Data Center Engineering experience. Associates or Bachelor’s Degree. Experience leading a team.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges with location and experience. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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