CA Pharmacy Manager

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. Job Purpose And Summary At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team. As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager is responsible for direct and effective management of their pharmacy team, including but not limited to: Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same Proactively offering and delivering immunizations to keep patients healthy; identifying, engaging, and supporting Pharmacy Technicians to learn to immunize Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow, and ensuring all trainees are on-track for timely completion of required training and/or licensure Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times Partnering with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues willing to work in the pharmacy Overseeing Staff Pharmacists and District Support Pharmacists (where applicable), managing performance through direct observation, peer and team feedback, and/or validation of results Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic Regularly reviewing business reporting for operational insights and developing action plans to close gaps Establishing a culture of safety, empowerment, and inclusion so the pharmacy team feels valued Maintaining relevant clinical and technical skills for the job as the industry evolves Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles Required Qualifications Active Pharmacist License in the state where the Store is located Active National Provider Identifier (NPI) Not on the DEA Excluded Parties list 1-2 years of experience as a Pharmacist Essential Functions Regular and predictable attendance, including nights and weekends Ability to complete required training within designated timeframe Attention and Focus Ability to concentrate on a task over a period of time Ability to pivot quickly from one task to another to meet patient and business needs Ability to confirm prescription information and label accuracy, ensuring patient safety Customer Service and Team Orientation Actively look for ways to help people, and do so in a friendly manner Notice and understand patients’ reactions, and respond appropriately Communication Skills Use and understand verbal and written communication to interact with patients and colleagues Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Mathematical Reasoning Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription Problem Resolution Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options Physical Demands Be mobile and remain upright for extended periods of time Lift, scan, and bag items Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm Extend hand(s) and arm(s) multiple directions to place, move, or lift items Control precision; quickly adjust machines to exact positions Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately Have the ability to receive detailed information through oral communication Team Management and Leadership Lead by example and set a positive tone for the team Delegate tasks, empower team members, and foster a collaborative work environment Motivate and inspire team members to adhere to standards and achieve high performance Apply problem-solving skills to address challenges and find innovative solutions Adaptability and accountability to navigate changing circumstances and take ownership Coach, reinforce, encourage, provide feedback to, discipline, and/or terminate pharmacy team members Any additional tasks as directed by Supervisor or Manager Preferred Qualifications Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program 3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting Ability to work in the home store, and across the market in other locations, to meet business need What We Offer Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility CVS Health is an equal opportunities employer. We welcome applications from qualified candidates, regardless of their background or circumstances. We anticipate the application window for this opening will close on: 12/22/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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